Live outage map of Zoom via Down Detector
Zoom’s video conferencing service has apparently been hit hard in the US, causing chaos as millions of children and teachers try to start the school year online.
Down Detector shows a spike in Zoom users reporting problems signing up for the video conferencing service early on August 24, particularly affecting users in the eastern US and in the UK. There are currently several thousand outages as reports on Down Detector.
Zoom also recognized the stream on their status report page. The company said: “We have received reports from users who are unable to visit the Zoom website (zoom.us) and are unable to start and participate in Zoom meetings and webinars. We are currently investigating and will provide updates as we to have.”
Update, 9:50 p.m. ET Zoom reported: “We have identified an issue where users are unable to authenticate to the Zoom website (zoom.us) and are unable to initiate and participate in Zoom meetings and webinars, and we are working to fix this problem. “
Zoom was an early beneficiary of the video conferencing boom triggered by the coronavirus pandemic – the company grew from 10 million users in December to more than 300 million daily participants today – but the platform has experienced several outages this year that have disrupted its service for users. However, it is one of the most important platforms used by schools for online learning this school year, and it remains an important role in the tech setup of distance work.
