However, the new fees will not affect customers who ship small items in the UPS Store or elsewhere. The fees are intended for what the company calls “high-volume customers,” and it’s unclear whether retailers like Amazon, Target and others will pass on the added cost to customers. For some companies, those hefty fees could be difficult to record, and they could end up in your shipping receipt.
“UPS adjusts its price on a regular basis to match the cost of serving our customers, which allows the company to be compensated for the service and value we provide,” a CNN Business spokeswoman said. , adding that the new additions “reflect current market conditions due to the pandemic.”
UPS reported better-than-expected gains last week due to the rise in online shopping. The demand for housing supplies grew by 65% and the average daily volume increased by 23% in the second quarter.
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