The government agency condemned the incident against his employee.
The United States Postal Service condemned the actions of a white customer who was filmed shouting insults at an Asian-American employee at a California post office.
On Thursday, an unidentified woman was seen arguing with the employee at the booth inside the post office on Main Street in Los Altos, according to images recorded and shared online by Tyler Brumfield, who was online. The woman is seen in the video yelling at the Asian-American employee, “Can you do your job? It’s simple,” and using an epithet in a low voice.
Brumfield and other post office customers are heard yelling at the customer for their language.
“That is not acceptable. No, it is not. It is totally not right,” Brumfield is heard to say.
The customer was then filmed leaving the post office and shouting the highest epithet while looking directly into Brumfield’s camera.
Brumfield told ABC affiliate KGO that he and the other people online were stunned.
“We are all human and we must respect each other as such, because someone is different or has different melanin does not mean that we have to ignore the humanity of that particular person,” said Brumfield.
Agustín Ruiz, a USPS spokesman, condemned the incident and said that customers should treat all their employees with courtesy.
“No employee should have to suffer any abuse from a customer, and we have every right to refuse service to anyone who is abusive,” he said in a statement.
The American Postal Workers Union did not immediately respond to ABC News’ request for comment.
Approximately 7.6% of USPS workers identify themselves as Asian, Native Hawaiian, or Pacific Islander, according to the USPS.
Asian Americans in California have reported 832 incidents of discrimination and harassment in the past three months, according to a report released in early July by the non-profit coalition Stop AAPI Hate.
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