USPS chief acknowledges ‘unintended consequences’ of recent policy changes in new letter


“Unfortunately, this transformative initiative has had unintended consequences affecting our overall service levels,” DeJoy wrote in a memo sent and received by CNN this week.

“Recent changes, however, are not the only contributing factors. Over the years, we have grown undisciplined in our email and packet processing schedules, resulting in an increase in delayed mail between processing facilities and delivery units.”

As he has been critical of changes that have delayed the delivery and capacity for the November elections, DeJoy also claims in the letter that the policy movements “will increase performance for the elections and the upcoming peak season and the high level of maintaining public confidence that we have for dedication and dedication to our customers throughout our entire history. “
The Postmaster General, which began in June, also addressed the new restructuring of the postal service, calling it a ‘strategic plan to achieve excellence of operation and financial stability. ‘

DeJoy described the USPS financial situation as “difficult” due to declines in postal volume and the coronavirus pandemic.

Despite Democrats’ attempts to raise billions in stimulus funds for USPS, DeJoy said the agency “criticizes our finances quickly, and yet they do not offer solutions.”

The new procedural changes from the USPS were laid out in a July memo and include staff hours being cut. CNN also received documents outlining plans to remove hundreds of high-volume mail-processing machines from facilities nationwide.
The cost-cutting measures have led to delays in the country in mail delivery and raised concerns about the potential impact on voting in mail in the November elections, which are expected to increase as the country struggles with the Covid-19 -pandemy.
Democratic lawmakers last week called on the Inspector General of the Postal Service to investigate the agency’s operational changes. They accused the Trump administration of “deliberate sabotage to disrupt e-mail service” and DeJoy, a major Republican donor and Trump ally, of partisanship.
President Donald Trump has repeatedly, without proof, claimed that postal voting is ripe for fraud and would vote for him and other Republican candidates, although there is no evidence of widespread voter fraud and experts say no party automatically benefits from expanding. mail-in-mood.
DeJoy said last week that the U.S. Postal Service “does not reduce election mail or any other mail” and “has sufficient capacity to deliver all election items safely and on time.”

He also said that although he shares a “good relationship” with Trump, “the idea that I would ever make decisions about the Post Office in the direction of the president or anyone else in the administration is completely off-base.”

CNN’s Jessica Dean, Caroline Kelly, Jeremy Herb and Zachary B. Wolf contributed to this report.

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