The Ombudsman received 200 complaints because the service was not in Ukrainian

Above all, citizens complain about the lack of a page in Ukrainian on Internet sites and resources.

During the week, language ombudsman Taras Kremin received 195 complaints and appeals for services that were not in Ukrainian. This was reported on the Facebook of the Commissioner for the Protection of State Language.

“Exactly one week ago, on January 16, Article 30 of the Law of Ukraine on ensuring the functioning of the Ukrainian language as a language of the State came into force. During these days, the Secretariat of the Commissioner for the Protection of the State Language received 195 complaints and appeals from citizens, most of which are from Kiev and the Kiev region – 74, the smallest – from southern and eastern Ukraine. From the Lvov region – 17, the Odessa and Kharkov regions – 12, “he said in the message.

At the same time, the majority of complaints related to the absence of the Ukrainian version of online publication websites and online store websites – 117 complaints. 34 citizens declared a violation of their rights in the service sector, 25 citizens for the placement of outdoor advertising in a non-state language, 4 violations of linguistic legislation in the field of education and the use of a non-state language by Officials of public authorities and local self-government bodies – 3.

In addition, 50 people went to the hotline.

“Citizens, among other things, are asking for clarification whether service representatives are obliged to provide information on goods and services in the language of the state at the request of the consumer. We therefore draw attention to the fact that, of According to the law, at the request of the client, their personal service can be performed in another language, except for a declaration, only if it is acceptable to both parties ”- he states in the message.

Earlier, Kremin announced the prospects for the Ukrainian language to become official in the EU.

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