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In July 2019 the law came into force to ensure the functioning of the Ukrainian language as a state language. The Commissioner for the Protection of State Language, Taras Kremen, recalled that since mid-January 2021, customers of banks, cafes, gas stations and pharmacies must receive services in Ukrainian.
As of January 16, 2021, all service providers, regardless of the form of ownership, will be required to serve consumers and provide information on goods and services in Ukrainian. The statement was published on December 1 on the Facebook page of the Ombudsman for the state language Taras Kremnya.
“In a supermarket, in an online store, in a cafe, a bank, in a gas station, in a pharmacy or library, wherever you are, the service should be in Ukrainian. Only at the customer’s request, your personal service will be you can perform in another language, “he said. in the post.
The message noted that in case of violation of the right to receive information and services in the Ukrainian language, one should contact the ombudsman.
July 16, 2019 in Ukraine the law came into force on ensuring the functioning of the Ukrainian language as a state language. The law states that Ukrainian is the only state language in Ukraine. This status implies the mandatory use of the Ukrainian language throughout the country in state and local government bodies, as well as in the public spheres of public life.
The law does not apply to the field of private communication and religious rites.
Constitutional law experts from the Venice Commission criticized a number of provisions of the Ukrainian language law. The commission noted that the language issue should not become a source of inter-ethnic tension in Ukraine.
