The 16,000 jobs of Tesco ride to reward lock-temps


Tesco workerCopyright
Tesco

Tesco will create 16,000 new jobs after lockdown led to “exceptional growth” in its online business.

The new posts will include 10,000 staff to select customer orders from shelves and 3,000 delivery managers.

Tesco, the UK’s largest supermarket chain, said it expected many of the roles to go to staff temporarily joining them at the start of the pandemic.

More new posts could be created “in the coming months,” the company said.

Supermarkets shrugged to meet an increase in demand for online deliveries while the UK was in lockdown. Tesco said online customer numbers had increased from about 600,000 at the start of the pandemic to nearly 1.5m.

Before the pandemic, around 9% of Tesco’s sales were online. Now online sales are 16% of sales, and are expected to be more than £ 5.5bn this year, the company said.

It comes at a time when competition in the sector is intensifying with Amazon launching more services that deliver Morrisons groceries within a few hours of ordering.

Tesco has already created 4,000 new permanent roles since March. The new roles are permanent and a mix of full and part time.