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The Taiwan Network Information Center (TWNIC), a legal entity of the consortium, announced the “Taiwan Network Report 2020” on December 11. The survey report adopts a double book survey method and simultaneously conducts residential phone surveys and mobile phone surveys. The results of the survey It is estimated that the global rate of Internet access in the country over 12 years is 83.8%, and the number of Internet users is 17.78 million, and the number of Internet users in the country is estimated at 18.84 million. In the household Internet access section, it is estimated that there are 7.31 million households in the country with Internet access. The proportion of households that surf the Internet is 82.8% and the main way of surfing the Internet at home is mobile Internet, which reaches 91.3%.
In the last six months, the wireless area’s Internet access rate has dropped to 27.3% this year. Only 5.79 million people have used the wireless area to access the Internet. Compared with the mobile Internet rate of up to 77.0%, mobile Internet is estimated to be convenient and increasingly popular, and it is the COVID-19 epidemic in the past six months. During the most severe period, the frequency and willingness of people to go out was greatly reduced, so the proportion of use of wireless local area networks in public places decreased, which deserves follow-up attention.
The COVID-19 epidemic in Taiwan is properly controlled, and people’s daily lives are affected by the COVID-19 epidemic and the impact is limited
The survey data shows that the daily life of the Taiwanese population has been limited by the epidemic, and most Internet use has not increased significantly due to the epidemic. Speculation is related to the success of Taiwan’s epidemic control and the successful prevention of the epidemic. Among the behaviors of use, the three with the highest frequency of use due to the epidemic are: “Food delivery” (36.5%), “Online learning” (25.1%) and “Search news online” ( 19.0%). Regarding behavior, the proportion of online purchases (12.4%) and mobile payment (17.9%) has increased due to the epidemic, which may indicate that people use mobile actions due to the epidemic, reducing the outings and avoiding physical contact with others. In terms of payment, according to the survey results over the years, the share of mobile payments this year has increased by 0.8% compared to last year (2019), which is the highest point of the last years.
COVID-19 is a catalyst for Taiwan’s digital transformation. The crisis of the epidemic is helpful for the development of Taiwan’s digital transformation. Governments and businesses must actively plan and promote the digital transformation of industries at all levels.
According to the survey data, about 10% of the people in Taiwan who use “from home to work” due to the epidemic situation have a better understanding of what methods are used to work from home. Among them, “email contact subjects” (70.7%) had the highest rate, followed by “connections”. The “conference discussion” (62.6%) used “Internet through VPN to handle official business” about 40%, which represents that Taiwanese companies still have room for improvement in their work and virtualization capabilities of commercial networks. By examining whether Taiwan has enterprise virtualization capability and looking at people’s internet usage behavior, Taiwan society is shown to be optimistic about accepting digital transformation and digital development of enterprises in the future. Due to the slowdown of the COVID-19 epidemic in China, the demand and urgency of domestic companies for digital transformation have also slowed down. But now is the best time for the government to actively plan and promote the digital transformation of industries at all levels.
We must continue to focus on digital assistance that meets the needs of rural areas and provides equal digital opportunities. It is recommended to use Internet resources to improve the social and economic life of people in rural areas.
The high rate of Internet access in China and the continued development of various digital services should spare no effort to bridge the digital divide. According to the survey, the rate of Internet access in non-yap municipalities is 83.9%, while in remote municipalities it is only 69.8%. Mobile mobile Internet access is the highest proportion of home Internet connection methods, up to 96.3% in rural areas use mobile Internet access at home, it is particularly important to note that among the various Internet access methods at home, only mobile Internet projects in rural areas outperform non-rural areas Under the continuous positive development of mobile Internet, it will be a point of advance in which “digital assistance” can be harnessed that is, to create the possibility of digital development for remote people through network technology. The Internet connects the entire country and makes good use of Internet services to create more opportunities for digital development in rural areas.
The “Taiwan Internet Report 2020” is publicly requested by the Taiwan Internet Information Center, a consortium, and then commissioned by the Taipei City Civic Education Foundation after selection. Study the use of residential phone surveys, mobile phone surveys, online surveys, in-depth interviews, and secondary interviews. Different data collection models such as advanced data analytics combine and compare various data to understand the Internet use behavior of Taiwanese and the Internet ecology of Taiwan.
Other readings
1. The survey by telephone interview will be conducted from August 3-16, 2020. The survey targets are people living in 6 capitals and 16 counties and cities across the country and are over 12 years old.Non-local residential telephone interview、Residential remote visitversusPhone call, 1,076 successful samples were completed for non-local residential telephone interviews, and the sampling error was within plus or minus 2.9% at the 95% confidence level. A total of 507 successful samples were completed through telephone interviews in residential areas, and the sampling error was within plus or minus 4.4% with a 95% confidence level. 1,081 successful samples were completed for mobile phone interviews. With a 95% confidence level, the sampling error was within plus or minus 2.9%. The online survey also completed 1,067 successful samples at the same time. With a 95% confidence level, the sampling error was within plus or minus 3.0%.
2, home phone adoptionRandom Digit Dialing (RDD), The post-stratified pooled estimation weighting method is adopted in data processing, with “Multivariate Repeated Weighting (Raking)The method of adjusting the representative deviation caused by the failure of the visit. After weighting, the demographic characteristics of the five categories of gender, age, education level, and household registration of the two survey data are consistent with their respective maternal distributions.
3. Basis of this research Provisions on universal service management measures of NCC TelecomThe definition and scope of remote areas.
