Known dried meat offered the wrong price 200 yuan → 34 yuan Netizens rushed to order 500,000 operators to pay the bill, but scolded the “bad guys for little money” ｜ Apple News ｜ Apple Daily

The well-known brand “Express Meat Jerky”, one of the most popular snacks in group shopping, recently marked the wrong price on the Internet, resulting in only 34 yuan for 200 yuan products. Although the industry is willing to ship normally, some readers have complained to Apple News. The brand’s Facebook fan group pointed out directly that “consumers are people with bad hearts.” The company did not apologize or comment on the employees for this, but instead pointed a finger at it. consumer.

The plaintiff, Mr. Lai, stated that the price of Xiaopi Mall products was incorrectly priced due to staff setup errors in Express Jerky, and Express Jerky disclosed the matter to a special Facebook fan around 1: 00 am yesterday (1/1). Of course, tens of thousands of orders are essential. Are there any cheap and not greedy? “He pointed out that the consumers who placed the order were all greedy and bad-hearted people, and he also said that” forgive these bad-hearted people, no one is to blame. “

This post also mentioned that all orders will be “shipped normally” but it also says “Spend 500,000 to see how warm the world is.” Some netizens admit “unexpectedly wrong settings, but are willing to bear the loss of shipments, admire the practice of express”, “the manufacturer of more gas (devices)! Please support”, “at this time, order a large number of orders it is simply seizing the danger. “,” Quick jerky is also the heart of Buddha. “

However, some netizens believe that the industry may ask customers if they are willing to cancel the order. I believe that most clients will be considerate. After all, there are a lot of discounts at the end of the year, and customers who will buy products also like Express Meat Jerky products. It’s a bit uncomfortable. Another netizen said, why did the industry accuse consumers of having a bad heart? Who knows what promotions to do?

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Then Kuaiche Jerky also adjusted his wording, removing the words “Are you stingy or not greedy?” And “bad guys”, and expressed acceptance of the suggestions and reviews for improvement. However, the industry still emphasizes that it is very clear on the page that the discount is a 38% discount for the second item. The payment amount is a little different from the discount content. The post mentioned above refers to a specific person deliberately buying in bulk, and there is only one order at a time. 120,000 yuan is not a small purchase.

Regarding the issue of incorrect prices on the Internet, Wang Deming, consumer protection officer of the Consumer Protection Bureau of the Executive Yuan, stated that according to the provisions of “the items that must be registered and not registered in the finalized contract for food or catering services through communication transactions “, are sold online. Food companies, as long as the order is set, must be shipped, but the “canned response” is not considered a confirmed order; If the non-food product is incorrectly priced on the Internet, it must be registered and prohibited in accordance with the “contract for the formalization of the retail industry and other online transactions.” According to the “Records” requirement, as long as the “canned response” is not considered valid, the store must confirm it.

Wang Deming said that if it is not a “canned response”, but the order is confirmed by the store but the order is not shipped, it means that the industry’s debt has not been fulfilled. Consumers can claim damages. Suppose a 1,000 yuan product is priced at 100 yuan, except for the refund of the consumer payment. In addition to the 100 yuan, consumers can claim 900 yuan in damages.

(Chen Yiwen / Taipei Report)