[ad_1]
It really scans “sex”! Mr. L (30 years old) who works in the decoration industry in New Taipei City took his wife and children to Yilan on a light trip on the 28th of last month (November). Stayed at Luodong Village Que International Hot Spring Hotel. He wanted to spend time with his wife before leaving the next morning. Be romantic and kind. When the two people were taking off their clothes, the housekeeper suddenly knocked on the door twice and then opened the door and entered. The lustful couple were instantly extinguished by this abrupt behavior, and soon they were back together. Another inexplicable maintenance master knocked on the door and Mr. L angrily criticized, “I don’t even have basic privacy!” The president of Hotel Village Que, surnamed Cai, confessed his negligence, saying that in addition to punishing the housekeeper, he also reviewed standard operating procedures. He will continue to contact Mr. L to apologize.
Today’s most popular:[net celebrity crazy 1]”Gold Medal Car Review” Zhu Jiawei has been making test videos for 7 years, telling the truth and accumulating more than 100 million clicks.
Mr. L said that his wife used Agoda to reserve a room at Hotel Cunque. At that time, he booked a room at the original price of 12,000 yuan at a discount price of more than 7,000 yuan. He thought it would be a nice trip to the hot springs, but he was staying. It happens unpleasant when While traveling with my 1 year old daughter, I asked the housekeeper to prepare a bottle sterilizer pot when I made the reservation a few days ago. However, when I checked in on the 28th, the housekeeper just said that if she didn’t see it when entering the room, she would report it.
Mr. L went on to say that he didn’t see the bottle sterilizer when he entered the room. After reporting to the counter housekeeper, she received a “Send someone to deliver” response, but after waiting more than half an hour, no one was seen. Therefore, he took his wife and children to the hotel first. After playing in the play area, I returned to the room about an hour later. I saw the sterilizer and placed it directly in the room. I thought, “Without our consent, enter and leave our room at will ?!” At the time, it was not reflected on the counter.
Mr. L said that around 9 a.m. on the 29th, he first set up his daughter and prepared to enjoy the last heat with his wife before leaving. When the two of them were naked, there were suddenly two quick knocks outside the door. The next second he saw the room attendant opening the door and entering. He immediately yelled, “What are you doing!” The room attendant quickly apologized and closed the door. He didn’t know if the other party had come across something, so he called the counter to express his dissatisfaction. He came to knock on the door, although he apologized and confessed his negligence, Mr. L emphasized that “in fact, his expression (cleaning supervisor) is fair and safe”, which made the couple feel less sincere .
Mr. L noted that he refused to accept the apology at the time and asked a higher level supervisor to take care of it. Soon, the deputy director surnamed Zhao appeared with two small gifts. Although he was still apologizing, he felt like, “I’m here to apologize today, you just want to accept it.” As a result, Mr. L couldn’t help but complain: “I came to your restaurant to consume and I didn’t even have basic privacy!” Vice Principal Zhao saw that the situation was a bit difficult and suggested inviting him to the restaurant upstairs to enjoy kaiseki cuisine. Mr. L refused.
Mr. L said that his refund request was rejected and that he had to ask the hotel to “not bother us again”. Deputy Director Zhao promised that “this kind of thing will never happen again.” How did you know that after 20 minutes, someone else claimed? The maintenance master’s man knocked on the door again and asked where he was coming from. He said, “Didn’t you call Xiu?” He was furious and asked to leave immediately. Mr. L said angrily that in the end he left town without doing anything with his wife; while driving north in the afternoon, he received a call from Mr. Dong Niang from the village hotel. Although the other party was sincere, he could not make up for the unhappiness and dissatisfaction of the trip.
Mr. L emphasized that the hotel is not obliged to refund 1 yuan now. “I just hope they can deal with this matter. Don’t think that if you come to apologize today, you have to accept it.” In the future, you will definitely read Google reviews when you book a resort hotel, but you will never go to town but to hotel consumption.
After communicating with Hotel Cunque, President Cai went to FireWire to reply and said that on the day of the incident, there were many guests in the hotel, and there were guests in the neighboring room asking for repairs. He immediately closed the door and left. The hotel cadres also personally apologized to the guest and raised issues related to compensation, but were not accepted. In the end, even Dong Niang appeared personally to appease the guest and was turned away.
President Cai pointed out that after the incident, the room attendant had been sanctioned internally and the internal standard operating procedures (SOP) had to be reviewed again, requiring double confirmation to strengthen the education and training of internal staff. In addition, the hotel apologizes for the dissatisfaction of the staff during the guest’s stay and will contact the guest again to express their apologies and do everything possible to make up for it.
Lawyer Chen Hongji claimed that if the room attendant opens the door and enters the room without confirming that no one is in the room, his personal privacy may be violated. The tenant can claim compensation for illegal acts in accordance with article 195 of the Civil Law; If the receptionist breaks in, the guest can claim damages from the hotel for “breach of debts” in accordance with article 227 of the Civil Law. (Reported by Lin Zhiqing, Lin Bozhi / Yilan)
Cunque International Hot Spring hotel profile
Inauguration: 2017
Number of rooms: 453 rooms
Number of floors: 23rd floor
Number of restaurants and bars: 6
Feature: nano double bathroom
Source: “Apple News” interview