Delivery clerk broke food with clerk and slapped store: reported cases and service review attitudes

When a panda delivery man in Taoyuan went to pick up a meal from the “Uncle Quken” store in Meimei District on the 26th of this month, she was accused of not reporting the number of meals and having a bad attitude due to her dissatisfaction. The food was smashed against the receptionist. Before leaving, he crossed the counter and slapped the clerk. During the whole process, netizens took the PO video online and caused a polarizing reaction from netizens. Some people pointed out that delivery personnel should not hit people. People think that the attitude of the employee is a pity.

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The store said it was mainly due to delivery staff taking the wrong food in the past, so delivery staff need to report the account number when taking the food. There may be disputes in communication. Of course, the attitude of female staff must be reviewed; like the women. Due to the assault on the employee, an inspection report was delivered to the police station last night, pending judicial investigation.

Furthermore, the store emphasized that after the incident, the store reported the monitor screen and relevant evidence to the delivery platform according to normal procedure. Unexpectedly, video output occurred in the process. In fact, the store did not want to put the PO video online.

A netizen posted on Facebook “Tainan Breaking News Commune-Tainan’s Greater Society” appeared on the monitor screen of the fried chicken shop “Uncle Quken” in Meimei District, Taoyuan City. I saw the delivery staff sitting in the chair waiting for the food. The receptionist asked him to collect the food. The delivery staff said that she was sitting in the waiting room to wait for the food, but the receptionist insisted that the delivery staff should declare the order number first. “He will walk to the counter.

The two parties continued to fight, and the delivery staff couldn’t help but say, “It was the same tone last time, did I owe you a few million?” And to the shop assistant, “I should at least be courteous in delivering you food”! But the receptionist said: “You can transfer the order, don’t pick up our house next time please!” The receptionist finally got irritated and threw the food straight at the receptionist, but she didn’t seem willing to leave, and was in mid-body before she left. He crossed the counter and reached out to slap the clerk, then walked away.

And Uncle Qu Ken’s head office also released a statement stating that video monitoring disputes between the Yangmei store clerk and delivery personnel was not uploaded by merchants to major online communities. This video was provided to the delivery platform company as evidence. . However, the film was released in the process; in fact, the tone of both parties was inappropriate. For stores, the central office will review and improve together, and strengthen education and training to improve service quality.

Regarding the conduct dispute in this incident, given that the personnel in the place have been injured and filed, the headquarters will determine if the resolution is delivered to the legal channels in accordance with the general monitoring of the behavior of the expatriate. (Reported by Zhang Peisen of the Emergency Center / Taoyuan)

“Apple News” will verify the truth and investigate the truth of Internet rumors.

For this news, we did the following checks:

● Visit the scene and confirm the location of photos taken by netizens.

● Check with the store.

● Check with the police.