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Life Center / Full Report
A well-known ice cream parlor in Hualien welcomed a family of four for internal use on the afternoon of the 20th. A boy arbitrarily opened the store’s freezer to dig ice to eat. For hygiene reasons, the store expected the parents to buy the ice on the surface. Anti-choke, “If you didn’t write it down, you can’t open it. We all go to the buffet and dig it ourselves.” Let the store reimburse the multi-scoop ice cream and rice crackers and absorb the cost of more than 3,000 yuan.
The store restored the Facebook experience. At that time, a couple brought two children to the store to eat. At the time, the store clerk was busy going in and out and didn’t have time to take care of the freezer next to him. As a result, a boy opened the freezer without authorization and took out a ball of passion fruit ice. “I also yelled at my mother that she was going to eat this. There was no disinfection and the freezer door was ajar, scaring everyone at the scene.” However, the parents were there and only paid for an extra scoop of passion fruit when ordering. The money, I want to get straight to the point.
▲ The child opened the freezer to dig ice without authorization and the parents only paid for an extra scoop of ice cream as compensation. (Photo / Obtained from Zhengdangbing Facebook)
The chief explained to the parents in a good voice that the child’s behavior was hygienic. Also, during the epidemic, “the freezer my brother opened is just an unsealed plastic wrap with passion fruit ice. I have to hassle them to buy the surface ice cream together, if they can’t bring it in. Go away, then I can just throw it away. “. Mom was very dissatisfied after listening and yelled at the boss, “So what do we want to do now? I take the ice cream and we can’t eat it. We’ll be back soon.” The boss explained: “We still have to dispose of. There are hygiene concerns. Ice cream cannot be sterilized at high temperatures. There really is no way.”
However, the child’s mother could not accept it and continued to drown. “Your freezer doesn’t write that you can’t open it. We all go to the buffet. We dig it by ourselves. That’s why the kids open the freezer by themselves. How much do you want me to pay? I can only accept half the compensation, because you can’t open it! the freezer without writing it down! Each of us is responsible for half! “
The boss gave a figure of preferential compensation, “I dig the surface, I pretend they take me out, I count 6 balls of passion fruit, I can’t give in and I’m only responsible for half.” The mother was immediately embarrassed and dragged her husband and two children to the door. And choked with high decibels, “Then I don’t want to compensate! If you can’t take it, then I won’t pay. Come on! Come on!”
▲ The store discarded several scoops of ice cream and lost more than 3,000 yuan. (Photo / Obtained from Zhengdangbing Facebook)
The boss reluctantly said it was the first time she misunderstood customers in the 7 years since she opened her business. He used the store’s freezer as an honesty bar, and the boy was visually in the fifth or sixth grade of elementary school, not to mention that he had already offered the best and lowest price. The compensation figure is calculated by the number of balls that are removed. In the end, the store will have to refund more than 15 scoops of passion fruit ice cream, 3-5 scoops each of chocolate, vanilla, milk tea, taro, peanut milk, and more than 10 rice crackers. , And at the same time entertaining more than 20 guests who were disturbed and scared in the place, and all the costs were absorbed by themselves.
The boss said that this time the disclosure of this incident is not for the public judgment of the family and does not want Rousou, but for self-protection “people, not for Rousou netizens. It is only for” self-protection “, so the monitor screen will not be revealed. “In this age where everyone can anonymously give negative reviews to companies + spread rumors and slander, we have done nothing wrong and given a lot of sincerity, hoping to bring things right. a successful conclusion. “
▲ The store subsequently posted an ad, reminding the public not to dig ice without authorization. (Photo / Obtained from Zhengdangbing Facebook)
