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Social Center / Reported by Li Aiting
Now that people have a mobile phone, it is very convenient to search for things, but be careful when clicking on the website to avoid fraud! A woman in Taipei said that she had received a text message recently saying that Taishin was going to update her banking online, so she did not suspect that she had it, and she followed the hub to operate. Unexpectedly, he later discovered that it was a fraudulent text message, and 400,000 were stolen from him. The money from the two new online banks was withdrawn, causing their collapse, so he rushed to call the police.
▲ The woman clicked on the link after receiving the text message and was ultimately defrauded by 400,000. (Schematic / Photo data)
“I hope no one is fooled!” The victim posted a message on Facebook, revealing that she clicked on the link after receiving the SMS in the evening, and the “Bank Screen” appeared on the website. At the moment, it did not. I think a lot, thinking that I was just updating the information, so I entered the account number, password and verification code, I did not expect to wake up in the middle of the night and suddenly I received a lot of money remittance letters. Upon closer inspection, I discovered that the money in the account had been stolen.
After the victim learned that she had been defrauded, she immediately called the Taishin customer service hotline early in the morning to confirm that her money had been transferred and reported it to the fraud hotline 165. Unexpectedly , 165 reported that “many people in Taishin reported the case tonight” and asked him to go to the nearby police station to call the police. “When the victim heard this, he ran to the police station early in the morning and spent two hours taking notes and confirming the matter. ” Police said: The probability of recovery is very low and we can only wait for the investigation team to go through legal procedures. “
The victim said that because Taishin’s phone customer service responses were too confusing and there was no consistent handling, leading to repeated confirmations. She went to the branch on Monday to ask and confirm: “The staff seems to be quite insensitive to fraud … I understand them. I am powerless, and I am helpless.” In the end, the staff only said that they would respond to the upper echelon, and 165 They called to say, “You can continue chasing after a few years.”
▲ 165 reminds you to be careful with Facebook fraud. (Photo / Obtained from 165 National Anti-Fraud)
The victim noted that she felt the whole process was not immediate and very busy. Asking Taishin’s customer service originally believed that their professionalism can help in handling, but found that the other party felt powerless and pushed the issue out. “The incompleteness of Taishin’s security mechanism has not received a positive response. Why can they also crack the transferred password after it was stolen?” He said he trusted Taishin, but the amount was transferred. The account was not frozen. and she didn’t get clear information on how the bank can help, which made her feel a bit disappointed. “No one can help you, just let more people know about this. It’s okay if people are okay. “” It’s sad and depressed, but life has yet to be lived. “
Regarding frequent scams, Taishin also recalled on his official website: “Recently, there have been many phishing letters under the guise of a bank. If you receive a suspicious text message or a link to a mobile credit card bill requesting that you modify your information, do not click to log in to avoid leaks and loss of information. “
