Leftovers from the well-known hot pot are pretty useless and irrational if packaged rather than packaged.

Many people will pack the remaining meals when they eat out. However, Mr. Guo from Beishi complained to Apple News that he recently went to the old Chang’an restaurant in Sichuan for dinner and wanted to pack up the leftover food. “Ready meal”, but employee was informed that no package is provided. In response to this, Lao Sichuan replied that either on the menu or before the customer ordered the food, it was revealed or reported that “packages are not available for packaging.” If there is a demand for packaging, you can choose à la carte.

Mr. Guo from Beishi said that he had eaten at the old Sichuan hot pot Chang’an restaurant a few days ago and wanted to pack the unfinished ingredients, but the employee reported that because the set menu is a discounted item, In order to distinguish it from the a la carte menu, it does not include packaging, and it says “set menu” on the menu. Packaging is not provided after the meal. However, Mr. Guo thinks it is understandable that if he has a -You-can-eat-food, you cannot pack it, but he ordered a ready-made meal, even if it is indicated, it is not reasonable.

Mr. Guo stressed that the purpose of the food is not to pack, but because there is still a seafood dish that was not eaten, but a group of 4 people cannot eat it. Fearing that the ingredients are stale, I boiled them in the pot, but they couldn’t get them off. Since there is a lot of food left, ask the receptionist how to handle it and give it to others to eat. The other party replied “No, it will be thrown away”, which made him feel like the food was a food waste. He complained to the media because he did not communicate many times, hoping to use the media to correct the restaurant. .

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Veteran Sichuan spokesman Wu Minghan explained that before customers order a set menu, they will not only mark it on the menu, but also inform the customer that “the set menu is not available for packaging” before making the order. order, so they can choose their own food or à la carte, and customer orders Before the package, it will be reconfirmed and informed that “the package is not packaged”, if there is a package requirement, you can choose a single order.

Because the package price has been discounted, if the customer requests the package, it will increase the work process, so the customer has the freedom to choose the package, single point, so when the customer chooses the package, the package cannot be deployed later. .

Wu emphasized that more than 10 years have passed since Old Sichuan was established, and there has always been a clear indication as to whether the package is not packaged. It is not unreasonable for the client to feel like stepping on a trap without the client’s knowledge.

Wang Deming, the Executive Yuan consumer protection officer, said that this is a contractual agreement between the two parties. If the store has a notice “No packages provided” and consumers still choose to order, it means that they agree, but If the source of the menu or notice (contract) is If its existence or identification is difficult to notice due to printing or Other circumstances, it cannot be considered as a clause of the contract. It is recommended that the industry inform the consumer before placing the order.

Wang Deming also said that most civil matters will not use coercive force to interfere, because most of them are formulated privately. Assuming both parties decide to borrow money on Monday, Wednesday, and Friday, and repay it on Tuesday, Thursday, and Friday. On Saturday, the law will not question why on Tuesday, Four and Six are not loaned.

(Chen Yiwen / Taipei Report)