[ad_1]
“Ordering, Picking Up Meals, and Delivering Meals”, regardless of the reasons used for delivery, these are the three things that every delivery person should do.
In the latest online qualitative survey of delivery staff, you can find the top motivation for many of the delivery staff to do this job, as well as the most authentic work experience. In addition, this survey also attempts to reverse the public stereotype about delivery work. Through actual delivery staff response, it is possible to explore delivery staff efforts to earn income while maintaining a serious attitude and enthusiasm for the job .
A sense of accomplishment at work itself is one thing, and more importantly, giving can also be an important way to achieve your dreams.
Delivery Job Myth: Dangerous, Not So Long
According to a recent quantitative survey of delivery staff (as shown above), many people have not joined the delivery of the locomotive. In addition to lack of time, lack of understanding of job content and other factors, risk working is high and there is no guarantee. Reasons to discourage job seekers. However, based on the feedback from actual delivery staff, the above factors are probably all myths to break.
Each job has its challenges. How to learn from him to face setbacks, finding a sense of achievement and happiness is an inevitable task; delivery of work is no exception. According to the results of the qualitative survey, we can find that the delivery of the work is the same. It will bring positive and negative experience.
From the perspective of positive experience, many deliveries increase the possibilities of contact with people through this work, and experience the comments of intimate guests, the feeling of accomplishment to help others, and even meet with old knowledge or meet celebrities who are generally not easy to meet. Etc.
On the other hand, by sharing negative experiences, in addition to meeting guests with bad attitudes, or waiting too long to be unpleasant, since the work of delivery staff is closely related to traffic and road conditions, if the road does not it’s familiar, God sparkles, troublesome accidents are inevitable in the process. Such a negative situation also tests the attitude of facing the crisis on the delivery platform and facing the rights and interests of employees.
In fact, many delivery platforms are willing to keep up with the times. In order to optimize the labor rights of delivery personnel, many guarantees and benefits have been launched, such as insurance, subsidies for repair / supply of locomotives or discounts on meals.
Taking foodpanda as an example, in addition to continually defending the correct knowledge of Daoan, he also took a safe driving training course across Taiwan and continued to establish the concept of safe driving and defensive driving for delivery personnel. In addition, foodpanda is also the only platform that provides insurance coverage in accordance with current regulations, leading the industry in providing security guarantees, and in the near future, in response to the impact of the epidemic, has ensured insurance Legal Health Compensation for Infectious Diseases.
Therefore, if an accident occurs during the work of food delivery personnel, they can request actual payments and reduce the burden on delivery personnel; If they are diagnosed with a new coronavirus, they can also receive a fixed amount of compensation insurance, which has stronger peace of mind protection.
As the delivery staff job situation continues to be optimized, the stability of delivery staff will also increase, and even more diverse people will be drawn to join the delivery ranks, gradually breaking the myth of “dangerous short delivery”. term”.
The true voice of delivery staff: “The salary from delivery work can make me fulfill my dream.”
From the responses of the researchers interviewed, we can see that the motivation to join the delivery of work is similar, but there are only two factors: income and time. It is worth noting that, in addition to using free time to execute delivery and subsidize revenue, some potential delivery staff members (who are willing but not united) have higher expectations for this job and are even willing to use it as a fixed source of income.
- “When you have an unpaid leave or are unemployed, you will be considered for delivery.” (Woman / 35 ~ 40 years / possible delivery staff)
- “After graduating from the Tourism Department of the Private University of Science and Technology, he served as a warehouse, hotel waiter, business assistant and other positions. The starting salary has ranged from 25 to 26K. While waiting for the job late Last year, seeing the delivery platform booming, he started working part time. The idea of a food delivery platform is to provide a stable income to support the family. ”(Male / 25-29 years / potential person delivery)
In addition to being a part-time job, during unpaid vacations or in a generally poorly paid work environment, job handover has become an opportunity for many people to work hard, so that every effort can be converted into real income. and, in fact, in the results of the work.
After really becoming a delivery person, many people think that the benefits of this job are beyond imagination. Basically, as long as they are willing to continue doing the three things of “ordering, taking food, and delivering food,” they can create themselves generous. Income accumulates real capital for dreams. According to the survey results, many interviewees agree that job delivery is a good “sleep pedal”, for example:
- “If you want to achieve financial freedom, accelerate your wealth accumulation through delivery” (Man / 30 ~ 34 years / part time)
- “My dream has nothing to do with the delivery of the job, but the salary that the delivery of the job gives me allows me to make my dream come true” (Man / 20 ~ 24 years / part time)
- “Save more money so I can worry about my retirement.” (Woman / 35 ~ 40 years / potential delivery person)
Whether it’s buying a home, traveling, saving a pension, or financial freedom, everyone has their own goals, but in the absence of financial support, sending work is a good way to support yourself. In addition, constant contact with new people, things, and things at work is also an important part of giving delivery staff a sense of accomplishment.
For example, seeing a satisfied smile from the payer in service, delivering meals to the disadvantaged, or gaining a deep understanding of food delivery industry trends are worth discovering.
Get stable remuneration, food delivery personnel generally prefer foodpanda
According to the survey, the items that work delivery staff are most interested in are equally motivated to join, and are also related to “income, time.” Most respondents agree on flexibility and time freedom for delivery work; In the past, due to the highly positive correlation between paid time and remuneration, and because each person’s expectations and income standards are different, the degree of perception also varies from person to person.
Also, although in the minds of delivery staff, there are subtle brand distinctions between the two most popular delivery platforms in Taiwan, foodpanda and Uber Eats, but both platforms have their own supporters, and the difference isn’t great.
More interesting still, there are clearly different impressions and insights for potential delivery personnel who are interested in delivery. From the qualitative survey comments, it can be found that the main difference between the platforms comes from the “nature of work” and the “stage of life”:
If you are expecting a stable income, more complete benefits and training, foodpanda will be a better option; If you want a greater degree of time control and more flexibility, Uber Eats is more in line with demand.
So in fact, how popular is the food delivery platform for consumers and what are the recruiting results? According to a previous quantitative survey, from the consumer’s perspective, the heart rate of the foodpanda brand is slightly better than Uber Eats by 95.3%.
From a delivery staff perspective, 79.8% of people are willing to recommend family and friends to join the ranks of food delivery staff, which is greater than 73.2% at Uber Eats; while the outlines of food delivery personnel recommending food are mainly between 30 and 34 years old. Delivery man
It can be seen from the worker’s perspective, in addition to the confidence of the main salary group, foodpanda is also affirmed in terms of job stability. The main key to foodpanda’s victory is that there are many benefits worth joining. In addition to more flexible working hours than normal jobs, a more stable order-taking system (meaning more stable remuneration) and better well-being and safety are also attractive.
When delivery personnel have good security and job benefits, the service will be naturally stable and the consumer experience will be better. More importantly, not only can most orders eat right, but delivery staff can take this job to go beyond their dreams.
Source of this article: Long Distance Market Research Consultant, Outbound Delivery Platform Brand Survey
- Survey method: Internet survey (questionnaire form)
- Recovery time: 2020/04 / 16-2020 / 04/19
- Respondents (N = 53):
- Invite those who are willing to participate in the online discussion in the quantitative questionnaire
- Mixed gender and age range invitation
- Group 1: Including both foodpanda and Uber Eats delivery staff, full-time and part-time mixed invitation
- Group 2: Those who are willing but have not joined.
