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1177 Vårdguiden operates Care Guide in the Stockholm region, the only region that does not operate the website and telephone service under its own auspices.
– A year ago, Medhelp had two more regions and it is clear that it is interesting for us to be able to expand to more regions. The main reason we have been interested is that Medhelp’s business is doing fantastically well. It’s an incredibly well-run company, Erik Hjelmstedt, Kry’s manager in Sweden, tells the newspaper.
According to Kry, the business remains unchanged, with no connection between the Kry system and 1177 Vårdguiden. Approximately 250 nurses employed by Medhelp will continue to work in Vårdtjänster after the change of ownership.
– Our drive is to become a bigger and more important primary care player in Sweden and this gives us the opportunity to expand with a business that we believe we can develop, says Erik Hjelmstedt to Dagens Medicin.
“Risk of conflict”
Magnus Isacson, president of the Swedish Association of General Medicine and a specialist in general medicine at the Tensta care center in northwest Stockholm, sees the risk that other public and private health centers will be at a disadvantage if the treatment goes wrong, since 1177 Vårdguiden has a role as the spider in the web.
Kry is a care provider who has their own health centers, and then they will be responsible for the system that handles counseling and referral. It will be a very strange competitive situation.
– Even if there doesn’t have to be something wrong, there is always the risk of a dispute, Magnus Isacson tells TT.
Harsh criticism
The Stockholm region must formally approve the change of ownership. The purchase price is secret according to the agreement between the parties.
Last fall, Kry had bad weather after offering Stockholmers using the company’s app to sign up at Kry’s newly opened health centers. Many patients were unaware that they had lost the list at their previous health centers.
One of the most prominent critics was the Minister of Social Affairs Lena Hallengren (S). Kry defended himself saying that the company follows the rules.
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