[ad_1]
Peter Bryngelsson had just returned home from a hospital stay with nausea and headaches when a telemarketer called him. A pleasant voice that came by name spoke about a favorable electrical deal.
Peter Bryngelsson was tired and used his established technology for telemarketers; He asked the person to send the information in writing so that he could take a position in peace and quiet. The seller promised to send everything by text message.
– They said he would press ok when he received the message, he says.
Without reading so carefully Peter Bryngelsson replied with a short yoke. However, the reply turned out to mean more than who received the message. By approving the shipment, he had signed an agreement with Stockholms elbolag AB, something he only discovered much later. Plus, the deal was anything but beneficial. The price was more expensive than his existing contract and had a binding period of 60 months.
– Who would say “I want this high price of electricity and I also commit myself for five years”?
Consumers normally have a two-week right of withdrawal for distance purchases. However, that time had already passed when Peter Bryngelsson realized that his brief text message actually meant that he had signed an agreement.
Peter Bryngelsson was tired and had a headache when the telemarketer for the Stockholm power company called.
Photo: Nicklas Thegerström
When he wanted to terminate the deal, he was met with resistance and a decision to pay what the company would have earned in the five years, the so-called default fee.
– I got completely cold. Should I be dragged in with this deal for five years? Never. I’m going to take this to court if that’s the case, I’ll never give up.
Peter Bryngelsson has requested to participate in the recording of the sales call, but has not yet received a response to his request.
– I have communicated by email every day. They respond but are completely cold. They want you to accept the agreement silently.
In the end, Peter Bryngelsson was lucky, It was not written in the address to which the agreement applied and therefore a few days later he managed to get the Stockholm power company to cancel the purchase without having to pay the breakage fee.
