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A hard copy of Dagens Nyheter, 2020-11-12 11:45
Original article address: https://www.dn.se/sverige/trygghetslarm-kontrollerades-inte-person-lag-dod-i-manader/
Tunstall alarm company did not check security alarms as promised. A person who died at home was not found for three months, reports
SVT News West.
Everyone who did not use their security alarm in 30 days would receive a control call, to let them know they were okay. The Tunstall alarm company had promised this in the municipality of Trollhättan.
But according to a bug report from the municipality’s social services office, this was overlooked last year, for a large number of users for a year. Therefore, a person with an alarm could remain dead at home for three months.
Now however the control calls work as planned, claims the alarm company.
– It is very unfortunate what happened. Johan Lenander, Tunstall CEO, tells SVT Nyheter Väst.
Earlier this fall, Tunstall received widespread criticism for security alarms that did not work.
Read more:
Long waiting times for security alarms: 100 affected municipalities
Continued Concern Despite Saying That The Tech Problem With Security Alarms Is Over
Read the DN news from West Sweden.
