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On September 6, Britt-Marie, 71, slept on the couch. When she woke up, she had to rush to the bathroom where she slipped and fell.
– I only felt like it fell with a downward blow and that it crashed on my leg. My God, then came the pain, he says.
Alerted home service immediately
Britt-Marie was wearing an alarm bracelet which she pressed immediately after falling, which she had previously told GT. Home help arrived quickly and kept her company while she waited for an ambulance.
– I sounded the alarm at ten o’clock and the ambulance arrived shortly after one, says Britt-Marie.
She says the wait felt unbearably long.
Photo: Private
– It only got worse. I thought I was dying now. The end is here and my time is up. But that did not happen.
Britt-Marie had previously amputated the same leg in which she fell into a piece below the knee. The home care service staff were unable to help her, but she is grateful they were there.
– They are wonderful people, fantastically good. They talked to me and called the ambulance several times but only got the answer that I was on the way.
The neighbors of the hospital were a consolation
For eleven days, Britt-Marie remained in Mölndal Hospital with a severe hip fracture. During her stay in the hospital, she had to share a room with three other people. Something that would be an unexpected flash of light during tough times.
– I have been to the hospital more than 30 times in my life, but I have never had so much fun. Fantastic and positive people. It felt like an elevator, says Britt-Marie, explaining that the doctors and nurses even called her room a “fun room.”
You want to urge others to receive alarms.
Today, Britt-Marie is on her way to recovering from a hip injury.
– I am grateful for all the help I received but this should not happen.
Britt-Marie often travels around the house in a wheelchair and always has the alarm on.
– He has saved me many times. I think more people should get an alarm. Without it, it could have been there for days.
Ongoing investigation
Britt-Marie contacted 1177 for an answer as to why the ambulance was delayed.
– The only answer I got was that there is a shortage of ambulances, he says.
Ola Palmquist is Head of Pre-Hospital Health in the Västra Götaland Region and is responsible for the Health Care Alarm Center and Phone Care Guide, 1177.
Why did Britt-Marie have to wait so long for an ambulance?
– I cannot comment on individual cases but we understand that it has taken too long. We investigate according to our routines to find out what happened and what we can do better, he says.
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