Sprint customers say goodbye to their 5G service


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Only the Samsung Galaxy S20 5G will work on the new T-Mobile network.

Andrew Hoyle / CNET

T-Mobile has disconnected Sprint’s 5G network three months after the company’s $ 26.5 billion merger with Sprint was completed on April 1. You are relocating the airwaves as part of your own 5G service, but unless Sprint 5G customers have a Samsung Galaxy S20 5G, they will need a new phone to use T-Mobile’s 5G network.

Even if T-Mobile has already made this move in New York Citynow it’s off All Sprint 5G network, which was also live in parts of Chicago, Los Angeles, Phoenix, Washington, DC, Atlanta, Dallas-Fort Worth, Houston, Kansas City and Miami.

T-Mobile is already re-activating the 2.5GHz spectrum, and is now available for 5G in some areas of Los Angeles, New York, Chicago, Houston, and Philadelphia.

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“We are working to quickly redeploy, optimize, and test the 2.5GHz spectrum before turning it on to the T-Mobile network,” a T-Mobile spokesman said in an emailed statement.

The operator is offering replacement phones for former Sprint 5G customers. Customers who lease or finance a 5G phone over $ 10 a month will receive a Galaxy S20 5G for $ 10 a month after a credit of $ 31.67 / month on an 18-month lease. Customers who own, lease, or finance a 5G phone for less than $ 10 a month will receive a Galaxy S20 5G for zero dollars a month after a credit of $ 41.67 / month on a new 18-month lease.