Slack said Monday that its service has performance issues – meaning it could be a problem for many companies that rely on workplace communication tools to keep remote teams going.
The company noted around 10 a.m. that some users may feel at home with Slack’s desktop, mobile and browser apps. It said the issue was causing delays in some messages and calls. After about two hours, Slack (Work) Said some users may be unable to connect to the service, while others are still experiencing “normal operation issues”, adding that the company “continues to dig on our side” and will provide updates.
He later said some users may be unable to connect, and the search function was also affected. After 2 p.m. ET, the company added that it will “see an improvement, but some users may still experience delays,” and will continue to provide updates.
With millions of people unable to work in their office fees, slacks and rivals Micro .ft (MSFT) Teams have become crucial communication tools to keep and keep many businesses afloat during an epidemic. Slack has more than 12 million active users daily, including many large tech companies and news organizations.
“Our teams are aware and are investigating this issue,” a Slack spokesman said in a statement to CNN Business. “We know how important it is for people to stay connected and we’re working hard to keep everyone running as normal. For the latest updates, please keep an eye on @SlackStatus and Status. Slack.com.”
Slack declined to say how many users were affected. The website Down Detector lists about 1,900 reports, including problems related to connecting and sending messages. The down detector showed that most of the slack reports were from the United States.
There was also “Slack” Trending on Twitter On Monday morning, users complained of slow service and challenges with logging in.
One Twitter user said, “Slack down is WFH Snow Day.” Said.
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