The release date of Samsung Galaxy Note 20 Ultra is just over, and some users have already reported issues with the smartphone in the form of deformities of camera bumps.
As reported by Sammobile, more than 100 members of Samsung’s digital forums have taken to the web to point out issues they have noticed with the camera lenses and on the back of the Galaxy Note 20 Ultra.
The problems are the presence of dust or condensation on the inside of the lenses, as holes between the lenses and the body of the phone, and there are many images that point to these problems.
It is worth noting that, according to Sammobile’s report, the problems were only caused by users in South Korea – it is not clear if the problem is limited to units in the country, or if people in other regions also have noticed.
We reached out to Samsung for their review on the issue, and it gave us a comment that we’ve fully published below:
“Samsung is committed to ensuring the satisfaction of the consumer and the optimal experience on Galaxy devices. Recently, there have been a limited number of reports of fogging inside the Galaxy Note 20 Ultra’s cameras.
“As with reading glasses and other glass objects, condensation can occur in water-resistant smartphones when exposed to a sudden temperature change.”
Samsung’s phones have recently had a bit of a patchy track record – the Samsung Galaxy Fold was delayed for months due to durability issues, and the Galaxy S20 Ultra had one or two cases of bulging camera bumps, but not since the Samsung Galaxy Note 7 got there. been major problems.
Is this the new Samsung Galaxy Note 7?
The Galaxy Note 7 had a problem in which the battery caught fire, which created two important memories before the problem was fixed – it became a known event, even for people who are not smartphone fans.
The Galaxy Note 20 Ultra issue is nowhere so serious, and you should not have to worry about being one – in fact, as our Galaxy Note 20 Ultra states, we would recommend picking up the phone.
According to the Sammobile report, about 100+ people have mentioned problems with their phone – that is compared to an estimated 780,000 models of the phone pre-ordered in the region, according to another Sammobile story. So even if we were to say quite a few 200 people had suffered from the issue, assuming some remained silent or did not notice it, that is just 0.25% of units breaking.
At the time of this writing, the phone has only been out for about a day, so we can not say for sure that the Samsung Galaxy Note 20 Ultra issue is just a small phenomenon –
but the evidence we have so far has given us no cause for concern.
If you live outside of South Korea, you have the Samsung Galaxy Note 20 Ultra and you have noticed problems with it similar to those described above, please let us know at [email protected] so that we can scope of this story can understand.
