PlayStation apologizes for what happened to PS5 pre-orders • Eurogamer.com



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You have more units to reserve soon.

Around the world, there were countless customer reports caught off guard by the spontaneous start of pre-orders for the PlayStation 5 shortly after the September 16 broadcast.

In countries such as Australia, the United States or Canada, when Sony broke its promise to inform in advance when it would be possible to reserve the PS5, the reports of the players who did not reserve their unit have multiplied through the Internet.

In addition, many customers who were able to react quickly were unable to reserve a digital edition of PS5 as this model sold out in less than 3 minutes at various chain stores.

In light of this situation, PlayStation admitted it was wrong and apologized to all customers who were unable to reserve theirs and promised to introduce more units to reserve soon.

In addition to recalling that PS5 consoles will be placed in stores during the final weeks of 2020, PlayStation says that it will soon allow more pre-launch reservations to take place and promises to share the details in a timely manner.

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