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RESPONSIBLE FOR THE PROGRAM: Selda Ekiz and Ole Rolfsrud. Photo: Esten Borgos, NRK
Many viewers reported Saturday night that they were struggling to use the app for the entertainment show on NRK.
«The Duste app does not work»Writes a frustrated woman on NRK Underholdning’s Facebook page.
She is not alone. VG also received advice from abandoned viewers on Saturday night, after the first episode of season four aired.
«You only get errors when registering», Write several. Others have a hard time logging in.
There are many reports of error messages during the live test.
NRK: Working to find out
NRK’s project editor for the show, Jan Egil Ådland, informs VG that they have a lot of players tonight.
– The big picture is that the app works for almost everyone, and we have received very few inquiries from the public expecting this, he says.
– So of course we are sorry that some users report an issue with the app, and we are already working to find out. We see that not everyone has made sure to update the app, which is important, Ådland explains.
It also reports that they have introduced a new feature ahead of the season premiere, where audiences will be able to play with friends and family.
– These friend lists need to be set up before the game starts, and someone may not have experienced it, he says.
– Of course weird
NRK is written in the comment field after VG has contacted them:
«Hello, we see that there are some who have had problems registering, this has not been a problem for the vast majority, but of course it is uncomfortable for those who do not get to register. We don’t see bugs in our systems. Those trying to register for group games will have to wait until after the broadcast. dream.
«Silly answer», Writes a viewer during the comment, after which NRK asks everyone with problems to send an error message to the application provider.
«There are several of us who have tried to download the application, but it will not. Terninkast 1»Writes a spectator.
In “Alle Mot 1”, 100,000 crowns are at stake when a person must compete against all of Norway and bet on the result of strange experiments. The show first aired in 2018.
It’s only been a week since NRK last struggled with technology. Then there was a loop around voting in the MGP final, for the second year in a row.
