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The lower price must have control over how many people can be in the store at the same time. Joker doesn’t want such drastic measures.
When the corona pandemic broke out this spring, a number of measures were introduced in grocery stores. During the spring, Plexiglas entered the box, signs were posted on the floors that should be kept at least one meter apart, and stores placed hand-held alcohol at the entrance.
The base price also introduced a maximum number of customers in stores less than 100 square meters. This was to avoid congestion in the stores, so that it was not possible to maintain a good enough distance. This summer, when the pressure of the infection was not so great, they relaxed the period.
– Now we have reintroduced it again, but only in areas where the infection pressure is higher. That is, in Oslo, Trondheim, Bergen and other big cities, but also in smaller places where there are local outbreaks, explains Trond Wang, Bunnpris national operations manager.
Also read: Oslo Municipality Introduces New Rules for Infection Control in Grocery Stores
Worse on sundays
The background price has as a rule that a maximum of eight customers can be in the store at the same time in stores of less than 100 square meters.
– The pressure on Sundays is worst, and that’s when it’s scariest in terms of infection, he says.
It was in August that they began to reintroduce the infection control measure, and the store in Trøgstad was one of the first to have a maximum number introduced. This came after the outbreak as a result of a wedding in Sarpsborg.
– When the pressure of the infection began to increase in Oslo as well, it entered several places, says Wang.
You experience that customers think it is a positive measure, but you probably also think that they are losing some customers.
– There are probably some who leave us in line, he says.
Infection control awareness
It’s not just Bunnpris that has more stores under 100 square meters across the country. Norgesgruppen also has it with its Joker stores. However, they have had pretty similar routines since March.
– We have always been very aware of the number of customers in the store at the same time, and we have made sure that sufficient distance has been maintained. However, it has varied whether stores have had a number limit or not, says communications manager Kine Søyland at Norgesgruppen.
Also read: The “closure” caused a crisis at Ole Bjarne’s service stations. One thing saved him
She says they won’t determine a maximum number of customers at Joker stores in the future, as long as the subway rule is upheld.
– If we see that there is great pressure from customers and it becomes too tight, we will place customer hosts to regulate the number of customers and have control of the situation, says Søyland.
Also read: I bought the cod fillet at Meny; I got an unpleasant surprise when the fish was going to be cooked: – He was completely hysterical
He points out that they already have good infection control measures in place that have worked well, with a distance rule, encouragement to wash hands and not touch other items that you are going to buy, etc. Therefore, he believes that this will continue to go well.
– We carry out continuous evaluations of infection control measures. But we will make sure our stores remain safe for both customers and employees, says Søyland.
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