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During the winter months, many people experience power losses, writes the National Homeowners Association.
– The most common causes of power outages in the winter months are vegetation (usually falling trees), snow, ice and wind, says Ragnhild Aker Nordeng, chief engineer for network services regulation at the Directorate of Water Resources and Energy of Norway (NVE), to Dinside.
The various no are aware, however, is that they may be entitled to compensation if the power outage lasts so long:
You can lose thousands of dollars if you don’t know your rights when your home suddenly “goes black” because it is you responsibility to advance claims, says Owners.
The corona virus can provide unprecedented power for a long time
Only one in three promotes compensation claims
According to NVE, only about a third of online customers who can receive compensation actually file a claim for this afterward.
Network companies, for their part, are required to have information about the compensation scheme on their website, as well as a form that customers can fill out to claim compensation.
But few have followed the rules.
Energy will be much cheaper in the future.
Easier to make up for the New Year
However, something is happening in the new year that will make it much easier for you to obtain compensation in the event of a power outage if you are entitled to this:
Starting January 1, 2021, you will receive an automatic compensation payment. without that you should actively do anything.
This is because the new Automatic Electricity Meters (AMS) provide utility companies with more and better information about, among other things, power outages.
The network company can then use the AMS to identify which network customers have experienced 12-hour outages, making it easier for network companies to make automatic payments.
The AMS “interviewed” received a surprising response
At the same time, there will also be new rates for households and those with vacation homes.
In addition, online customers from 2021 will be compensated all its affected measurement points, in contrast to the current scheme that provides only compensation per network client for an outage, regardless of how many measurement points the client owns.
Energy guarantee: – This “insurance” is worth zero
These are the old Y New Rates
So how much are you entitled to in compensation now? Y during the new year?
By Today are the payment rates in case of prolonged power outages:
- NOK 600 for interruptions of more than 12 hours up to and including 24 hours
- NOK 1400 for interruptions of more than 24 hours up to and including 48 hours
- NOK 2700 for interruptions of more than 48 hours up to 72 hours inclusive
- For outages of more than 72 hours, a supplement of NOK 1,300 applies for each new 24-hour period started.
- For vacation homes, a total annual requirement cannot exceed the expected network rent paid that year
As of January 1, 2021, instead, these rates will apply to power outages per metering point:
- Households you receive NOK 500 for 12 hour outages and then a rate of NOK 40 per hour
- Holiday homes you receive NOK 125 for 12 hour outages and then a rate of NOK 10 per hour
– Expensive and bad treatment
We have so many power outages in the country
Recently, the Swedish Energy Regulatory Authority (RME) released statistics on power outages last year (2019), and here are some key national figures:
- 54 percent of electricity customers experienced prolonged power outages (no power for more than three minutes)
- 44 percent of electricity customers experienced short-term power outages (no power for less than three minutes)
- Electricity customers who experienced prolonged power outages were without power for an average of 3 hours and 17 minutes
- The average time that grid companies used to return power to electricity customers ended at one hour and three minutes for extended power outages.
For more details on power outages in your county, read more about RME’s power outage statistics.
