Please understand
Soon after the launch of the Switch, people began to experience the dreaded “drift.”
At first it was an apparently harmless problem, but it quickly became widespread, indicating a clear flaw in the Joy-Con design. For years, fans have asked Nintendo to do something about it, but the publishing giant was silent: instead, it chose to repair individually impacted Joy-Con after being pressured by users. Now, someone at the top of the company is finally commenting on the fiasco publicly (rather than a vague “recent report” faceless statement from the company) via an investor Q&A this month.
Commenting directly on the Joy-Con issue, Japan’s Nintendo President Shintaro Furukawa said he “apologizes for any problems” the hardware has caused, but cannot speak on the matter due to a class action lawsuit by the United States which is currently ongoing.
That lawsuit, filed in 2019, is still ongoing under arbitration after a Washington court denied Nintendo’s firing. The main claims involve Nintendo’s obfuscation of how widespread the Joy-Con flaw really was, in addition to the dispute that Nintendo charges many users for repairs for more than two years. Since July last year after the lawsuit, the company finally chose to repair the Joy-Con dropout for free.
General Shareholders’ Meeting Questions and Answers [Nintendo via Sephazon]
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