A person wears a protective mask in front of McDonald’s in Union Square during the coronavirus pandemic on April 30, 2020 in New York City.
Noam Galai | fake pictures
McDonald’s pause to reopen American kitchens will continue for another 30 days as coronavirus cases continue to escalate in some parts of the country.
The company will also require customers to wear face covers, starting August 1, and will add protective panels at its restaurants to allow franchisees to increase order intake, seating capacity, and staffing levels.
McDonald’s joins other large retailers and restaurant companies, such as Walmart, Kroger, and Starbucks, to require customers to wear masks at all locations in the United States.
US President Joe Erlinger and National Franchise Leadership Alliance President Mark Salebra said in an open letter to the US McDonald’s system that nearly 82% of its restaurants are located in states or localities. requiring facial coatings for both employees and customers.
Employees, who will receive additional training to serve customers who do not want to wear masks, are supposed to offer them a mask. If the customer declines, an employee will guide them to a designated pickup location at a safe distance from other customers, and the order will be expedited.
“The intent of this policy is to take a proactive approach and focus on finding solutions quickly when customers are unable or unwilling to wear a mask,” wrote Erlinger and Salebra. “In those situations where a client refuses to cover his face, we will implement additional procedures to serve him in a friendly and expeditious manner.”
Protective panels are another security measure for your restaurants. Erlinger and Salebra said in the letter that they do not intend to replace personal protective equipment or adherence to social distancing.
The fast-food chain paused the reopening of the canteen on July 1 for three weeks amid a surge of coronavirus cases. About 15% of the 14,000 McDonald’s locations had reopened their dining rooms at that time. Franchisees who have reopened canteens and are not facing setbacks from local officials can decide if they want to keep them open.
Shares of McDonald’s, which has a market value of $ 152 billion, are almost flat so far this year. The company is expected to report its second quarter results on Tuesday.
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