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The name of the woman who contacted the newsroom is known, but is not mentioned in this article. Likewise, the name of the doctor the young mother had to deal with is not mentioned due to possible damage to her reputation.
“It all started with my 9 months. the daughter fell ill. In the evening, around 3pm, we went to the reception of the Alytus City Hospital. We immediately received all the help we needed. During the day a doctor and nurses visited us. “My daughter’s condition was very bad, she had a high fever, they put a drip on her and they were doing tests,” said the young mother.
The woman soon learned that the baby had been diagnosed with kidney inflammation. “This diagnosis shocked me, I was very worried about my daughter. But I took an even bigger hit in the hospital. There were all kinds of details that bothered me from the staff, but I didn’t emphasize it too much until a doctor appeared, ”said the woman.
The young mother related word for word an unpleasant conversation with the hospital doctor. “That doctor asked me: is everything okay? I replied: yes, the temperature has dropped, the girl is already feeling better. Then the doctor started looking at me with such a penetrating gaze that she only looked at me but didn’t look at my son at all. I asked him: I’m sorry, but why are you looking at me so strangely? She replied, are you sad enough? I did not understand. And she again: well, I don’t think you’re sad enough, – said the Alytus resident. – In a situation like this, without sleeping all night, scared by my daughter’s condition, I started crying. I said, how can you talk like that? Of course I am sad, after all my son got sick here. And she kept looking at me, never looking at the boy again. “
The woman said she felt accused that her baby was sick. “The doctor asked, how did the child get sick? I replied that he did not know me in shock. The day he started to have a fever, I thought it was a three-day trip, because this disease has the same fever. The doctor replied that everything is obvious, it is impossible not to understand that it is an inflammation of the kidneys. But how did I know that I had not finished my medical studies? Then he kept bothering me: how did he get sick, don’t you say something? I say: I really don’t even know how to get this disease. And the doctor: and if he does not know, how can we know? You don’t help, you don’t say anything. Maybe an eraser at home? I say: from where? After all, hot, there is not the slightest breeze. Do you put it down? I say: sure, after all, playing on the floor. What type of soil? Wooden floors, warm, after all, warm. Before that it was on the playmat. What mat? Simple game. What is the composition? Cotton, wool or synthetics? Definitely not wool. So it is very bad. Or maybe then pamperso You do not change? I say that I change very often ”, said the mother of the sick child in the conversation.
The woman said that the dialogue with the doctor was very tense, the doctor’s questions sounded like she was blaming her mother. “She looked at me as if to say, are you sad enough? Test it. I’m not exaggerating, there was total psychological violence, ”he said. “Later I looked at the reviews on pincetas.lt and discovered that the doctor has a bad reputation.”
The young mother was also disappointed by other members of the Alytus Hospital staff: “I received trailers from the nurse that things were not in their place, because she was bothered by our suitcase, which I pushed against the wall. When my daughter received the medication to alleviate the temperature, she fell asleep and I was by her side in silence just to sleep and rest after a sleepless night. But the nurse came in and kept saying that she didn’t like things getting mixed up under her feet, even though she had made it clear that as soon as my daughter woke up, she would pull. Nobody on the staff cared that the sick baby was sleeping extremely sensitive, knocking loudly on the door and my daughter was jumping up and down crying.
Finally, the mother was accused of not properly feeding her son. According to Alytiškė, the knowledge of doctors is outdated because of this, therefore the opinion expressed is incompetent. “After the blood tests, the doctor found that the daughter’s hemoglobin was low, although it was going down due to the disease. As soon as she found out how I was feeding my daughter, she blamed her malnutrition, although that day, when she was almost recovered, her hemoglobin was back to normal. That doctor told me that a baby cannot eat mainly milk until the year, that everything has to be replaced by porridge and meat in particular. My daughter eats normally: the child eats from the beginning, chewing soft food. This is not news for 20 years. However, the doctor objected to the WHO recommendations that breast milk / milk formula should be the base for up to one year, “he said.
The woman said that even when she returned home, the teary memories of the hospital probably wouldn’t fade anytime soon: “I don’t know if this story sounds as horrible as I’ve experienced it. I felt very bad. How strange that when you come to a medical institution, you expect help and understanding, and you only feel bad emotions and the desire to disappear from there sooner ”.
The hospital investigated the case
When asked about the situation, Bernadeta Navalinskienė, a data protection officer at S. Kudirka Hospital in Alytus County, said that after analyzing the information available at the institution and listening to explanations from the institution’s employees, the hospital concludes that he cannot establish objective truth about the circumstances.
“The little patient with her mother was hospitalized on June 30. around 3 pm, and the contact with the doctor mentioned in mom’s letter was at 7 pm Until then, the treating doctor had already diagnosed the disease and prescribed the appropriate treatment, discussing nutrition and other related issues. According to the doctor on duty (mentioned in the mother’s letter), communication with the patient’s mother was very brief and limited to the only problem: how the baby is feeling. Because the patient was asleep, he did not respond to the SARS CoV-2 PCR test, the temperature was normal, and the baby was not examined at that time. During the hospitalization period, the patient’s mother interacted with 4 doctors on duty. The treating doctors did not express any complaint to the patient’s mother, ”commented the hospital representative.
According to her, from a medical point of view, a child can develop kidney inflammation for a wide variety of reasons, both due to bacteria entering the body through urine or other routes, and due to an insufficient response (immunity) to colds, etc. . We categorically confirm that no health professional seeks to determine who is to blame for the onset of the disease, it is unethical and intolerable to communicate with patients or their representatives, ”said B. Navalinskienė.
“Because we cannot determine the exact circumstances of the situation, we regret that there has been a misunderstanding in the provision of personal medical care in a hospital.
We have drawn the attention of employees to the ethics of communication and we hope that similar misunderstandings will not be repeated in the future, and that communication between doctors and patients (their representatives) is based on mutual respect, ”said the hospital representative. .
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