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In view of the situation and the large number of calls, the police are stepping up the call center. It employs 10 consultants on a regular business day, but has doubled its staff (to 22 people) since Wednesday.
“On a typical day, we receive around 1,000 phone calls, connected to a consultant in an average of 1 minute, and on Tuesday the flow of calls increased to 4,000 and the waiting time to 6 minutes, so we are forced to increase the number of employees ”, says Evaldas, Head of the Information Department. Pilipavičius.
The police urge people to seek information on the police website (link – https: //policija.lrv.lt/lt/naujienos/svarbi-informacija-del-judejimo-rib …), where the information and the answers are provided promptly and constantly updated. to the most frequently asked questions, and only then call the police information phone or write an email. queries.
It is recalled that on the working day tel. 8,700 We serve 60,000 people from 7 pm in the morning until 8 pm in the afternoon. On weekends and holidays – from 8pm. in the morning until 5 pm In the afternoon. You can also ask a question by email. by email [email protected], or on the website of the Lithuanian Police Facebook in your account.
The police once again appeal to the population, urging them to refrain from unnecessarily traveling to other municipalities.
