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Toma Kundrotė, the president of the family doctors union, told News Radio on Tuesday that there was just as much chaos in the system as on the first day when e-health work was interrupted.
“We can’t prescribe anything for most patients because they still can’t find reimbursable drug passports.” We cannot see the shipments, we cannot see the professionals’ responses. Right now there is only chaos in the health system, ”said T. Kundrotė.
From his practice, the family doctor told me about apparently technical problems that interfere with work. Sometimes, according to her, such reasons lead her to be unable to prescribe reimbursable medications to patients.
“Sometimes we cannot prescribe (medicines) because the patient does not have a passport for reimbursable medicines, for example, he lost it or cannot find it, but he has it at home. In this case, we cannot issue a new one.
Let’s also say yesterday that you were looking at work for doctors’ stickers to be affixed to a refundable drug passport. They are completely non-stick. You cannot even load such forms into the printer as it will probably fail. We asked the health insurance funds to give those new, normal, stickers so we could work. We have not yet received a response, “said T. Kundrotė.
The doctor spoke about the situation and how it develops, receiving information only from the media.
“We don’t have anything more specific and we don’t have, we feed patients with promises the same way they feed us,” said T. Kundrote.
Everything revolves around the situation.
Kristina Nemaniūtė-Gagė, President of the Lithuanian Pharmacy Association, also agreed that the situation is very complicated.
“In each case, pharmacists try to help patients find all kinds of solutions.” For example, looking, perhaps, for an option to replace a prescription drug with an over-the-counter one. Sometimes they ask patients to return to the doctor for a prescription on paper, or they try to contact the doctors who treat them on the phone and ask them what medications and doses the patients are taking, “said K. Nemaniūtė- Gagė.
The head of the Medicines Association also noted that in the current situation, patients sometimes cannot receive reimbursable medications and have to pay the full price of the medication.
“If they don’t have any documents, paper prescriptions, they have to pay the full price, and only those over 75 and low-income patients who were supposed to be free as of July 1 will be able to get their money back.” According to the health insurance funds and the Ministry of Health, the funds will not be returned to everyone else, “said K. Nemaniūtė-Gagė.
Take on the task of restoring the system to work on Wednesday
Delfi recalls that the electronic health was interrupted after last Monday, when the pipe broke after a rain, the water interrupted the work of the server of the Registration Center.
The e-health portal should be up and running by Wednesday; Acting Justice Minister Elvinas Jankevičius set that task during a meeting with the Director of the Saulius Urbanavičius Records Center on Monday.
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