Kaunas woman on her hospital experience: I was called “crown” with augmented eyelashes



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Jeneta from Kaunas, who is currently in self-isolation, wept for medical help Wednesday night; the girl suffered from severe chest pain. It is true that what I had to experience in the hospital unpleasantly surprised the girl. Kaunas says that not only was it sent from one medical institution to another, it also concluded “crown with augmented eyelashes. ‘

“I can’t keep quiet! November 10 at 00.37. I called an ambulance. Due to severe chest pain (lung, shortness of breath). Three doctors arrived, they measured the temperature, the pressure, which was 170/105 , they did a cardiogram. I gave him the pill because of the pressure that stayed in my throat because I could not swallow it in any way because of the terrible sore throat. The doctors themselves did not know how to deal with such a situation, because “the pressure of a year like this has risen too much “, as they said,” the girl remembered a night full of negative emotions.

As I was sitting in the hallway, I overheard a medical conversation: “the crown has come, go, here you are sitting, you are seeing the beautiful lashes.

However, according to the Kaunas resident, the ambulance staff (GMP) decided to take her to a medical institution. “He decided to take me to the hospital. While waiting to let her in, the ambulance measured the pressure in the car. I was 180/100. He took me to the 3rd Hospital of Kaunas (Hipodromo str. 13), where I was covered, which they bring me here, if I am in self-isolation. Because hospitals are scattered where to receive covidu sick where not. They asked me to go to the corridor, where I had to wait for the ambulance paramedics and go to another hospital on 120 Baltijos street. While I was sitting in the corridor, I heard a medical conversation: “he arrived, he goes, crown here is a beautiful view with enlarged eyelashes ”. Do doctors have to work here? How to accept patients in this way? ”The Kaunas resident was outraged by the work of the doctors.

Although the doctors defended that the expressive comparison was not intended for Genet, the girl told reporters on the portal that when talking to each other, the doctors looked at her and pointed at her.

Photo from Freepik.com

GMP was not going to take home

“Of course, I started to discuss if they could behave like this, or if it was normal for them here, the nurse who came here said that she was not talking about me, but about the ‘events of the day’. And here it seemed normal. Finally, another ambulance came to pick me up. They took me to another hospital on Calle Baltijos, to the infectious ward. There they took me to a room where I spent more than an hour. It was very cold, no one came to me. I will repeat: they brought me in because of chest pain and pressure! I only have a nurse an hour later! She came and measured the pressure, he, of course, had already fallen, looked at his lungs, in“He says everything is fine for you here, you can go home,” Janet recalled the conversation with her nurse.

And if there were an old man in my place, would he expect such “urgent” help? Inhuman.

“I add that I asked for the house myself, because I was no longer nervous, and I felt terribly cold. My throat hurt so much that I couldn’t swallow the saliva. I say: okay, call the ambulance because they promised that they would bring me and bring me back because I am in self-isolation. It says: one hour of express delivery costs 37 euros. This is normal? I returned home by taxi at 3:30 pm The taxi driver was ready to transport the person in isolation. Three hours and I received absolutely no normal treatment other than the exam! There is no advice on what to do with such high pressure, for chest pain. Tablets aside, take the pressure off it while you were still at home! Does that have to happen? Is it normal here? Not only that, not only did I not undergo proper examination and treatment, but I also had a terrible cold. Nightmare! Do “doctors” have to work like this? If they can still be called that. And if there were an old man in my place, would he expect such “urgent” help? It is inhuman, ”Kaunas said.

Stayed intimidated

Jeneta told reporters on the portal that she was still in self-isolation at this time because she was in contact with a person infected with COVID-19. However, even though she still suffers from chest pain, she still hasn’t seen a doctor. “Since I am in self-isolation until November 15, at the moment I only have the opportunity to call an ambulance to go to the hospital with her and do the tests. But after that event, really terrifying. Or do I have to wait for the self-isolation to finish and then go to the outpatient. I don’t know how it is there, can I do another test to make it negative and now I go into the clinic with symptoms “It is now necessary to ask the National Public Health Center (NVSC) what the situation is,” said Janet.

I have asked for a written response to the incompetence of this nurse, but have received nothing so far. And I don’t think they will write me anything else.

The girl plans to get another COVID-19 test to make sure she is not infected with the coronavirus. “I’m planning, I still want to examine my lungs, my chest and see what is in my throat. I hope that after receiving the second negative answer, I will have the opportunity to see a doctor. Not to measure the pressure on me, but to do normal tests. Because now from what I understand they’re scared because I’m supposed to be crown“The girl told reporters on the portal.

When asked if she had received a medical reaction or an apology after the story was made public, Janet said she didn’t even expect it. The girl also filed a written complaint with the head of the department. “It just came to our attention then. I wrote a complaint. I asked for a written response to this nurse’s incompetence, but so far I haven’t received anything. And I don’t even think they’ll write anything to me,” Janet said of the medical approach.

Hospital position

The journalists of the portal contacted Jūrate Kuzmickaitė, head of the Department of Communication and Marketing at LSMU Kaunas Hospital, about the situation reported by the Kaunas resident. Unfortunately, a hospital representative could not comment on why the girl was initially taken to Hipodromo Street. 13 hospital unit, and only later transferred to which the doctors were subsequently examined.

Photo by Vytautas Liaudanskis

“Transportation of patients in GMP cars from home to medical institutions in the Kaunas region is organized by two institutions: the Kaunas City Ambulance Station of the public institution and the Kaunas District Ambulance Station of the public institution. Therefore, the question of why the patient was taken to that address and not another address should be addressed to one of these two GMP representatives, depending on the service that was used. In general, the patient was not transported to the hospital in the hospital transport, but in the GMP car of one of the two mentioned institutions ”, commented J. Kuzmickaitė about the situation.

Although Janet said that GMP staff promised to drive her home from the treatment center, a hospital spokeswoman said cases where the service was provided free of charge were regulated. “Cases in which a medical institution transports a patient from a hospital to a residence or temporary accommodation on its own account and in its own transport are strictly regulated. This is related to the patient’s condition, degree of disability, social aspects (such as homelessness). In other cases, hospital transport for home delivery can be requested as a paid service, ”said J. Kuzmickaitė.

A hospital spokeswoman, Genet, heard the words “came, goes, crown here, sitting, you see, with beautiful eyelashes ”, she refused to comment; According to her, there is no way to check if the doctors really talked to each other like that. “We cannot comment on the words that we have heard, because it is only a statement that is not necessarily correct and objective, and that cannot be verified or proven,” said the head of the Communication and Marketing Department of LSMU Kaunas Hospital.



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