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Mindaugas Samkus, spokesman for the Registration Center, explained that on Monday night, a heavy rain of water entered the facilities of the Registration Center, which is located on Kudirkos Street in the capital, upon registration.
“To be able to visually imagine, the building itself is downhill. That building is a staircase, that is, ascending to the top. Due to the chosen location, even the cabinets are arranged on several floors. The data center was located in the ground floor. Viewed from the top of the hill, it may look like a basement. But this is certainly not the case.
I can assure you that those facilities and the Data Center were configured (15 years ago) according to all security requirements. There were engineering solutions, physical protection against floods, fires, “said M. Samkus.
A questioned representative from the Records Center clarified that the broken pipe was not in the server room.
“Only the water that came from that pipe from other premises, cabinets, hallways, through the cracks in the walls, which are not yet clear why it caused them, entered the facilities of the Data Center,” said M. Samkus .
However, a representative of the Registration Center assured that the Data Center was in order and that all engineering solutions in it were appropriate.
“Immediately after the incident on Monday, that room was cleared. That pipeline was repaired immediately. However, this situation has shown that the environment for the Data Center is probably not very suitable.
“We have a busy Kudirka street with a lot of traffic. On the other hand, there has been intense construction recently. Probably those circumstances came together, and maybe it was what led to those cracks in the walls. It’s hard to say now, the real reasons will be what to tell the experts, “said M. Samkus.
A spokesman for the Registry Center said he was now unable to answer why fifteen years ago the Data Center was chosen for such a location.
“It just came to our attention then. However, to this day we see that the decisions that were made at that time need to be corrected and other decisions made,” said M. Samkus.
Talk about the importance of a backup data center
At the same time, a representative of the Records Center noted that it is impossible to prevent all possible disasters.
“Data centers around the world are burning, sinking, collapsing: earthquakes, tornadoes, natural disasters, but anything can happen at any time. It is simply in such cases that crisis management and recovery plans must be effective.” M. Samkus said.
According to the representative of the center, the current situation has shown that the essential component required for the implementation of such plans is a backup data center that operates synchronously with the main data center.
“Currently, we didn’t have that backup data center for the electronic health system. We knew that risk, we were self-evaluated and we were already at the finish line to have a backup data center in a separate location, and it would help ensure that , in the event of a server outage, others could be up and running in minutes, half an hour, hours. ” – said M. Samkus.
In the current situation, according to a representative of the Records Center, in the case of electronic health, the data was recovered from the copies.
“The data enters the system every time it’s like a log. That data is copied regularly to individual servers. That retrieval of the copies took so long. In the case of eHealth, copying the data to a new one was completed tonight. safe environment. Relocation and testing work is currently underway, “said M. Samkus.
A spokesman for the center explained that some other systems, such as population, real estate registries, had backup means and that the data could be available the next day.
“Because the records and systems are interconnected, it may seem to the end user that certain services and systems are not working. They did not work because data was restored in one of the five records and, as a result, the requests could not be fully satisfied “said M. Samkus.
Not all systems work yet
According to the representative of the Registry Center, the main registries in the country are already in operation and services must be provided, such as real estate registries, addresses, legal entities, mortgages, deeds, contracts, marriage contracts, powers of attorney.
The electronic health system is not yet operational and we still have mobile signature problems.
“Some users who have a mobile signature and wish to use certain electronic services, such as the Employment Service, Luminor Bank, still cannot do so, because when they connect to the systems of these institutions, the authentication of the holder of the electronic signature is carried out through the Registries. focus. These are isolated situations, but we are also trying to solve it quickly so that the electronic signature service works fully, “said M. Samkus.
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