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“The data has already been transferred to new and secure media. Currently, the data is being transferred to the system itself, and after that, testing of the system will begin so that we can ensure that the system can function properly,” said the spokesperson for RC Mindaugas Samkus.
“The system is large and complex, and requires many preparatory steps.” We regret that this situation has caused inconvenience for all users of the electronic health system: patients, doctors and pharmacists, “he added.
When asked when the system could be fully restored, Samkus said everything possible was being done to make this happen “as soon as possible.”
He also said that the electronic signature service could not be fully restored overnight.
“Troubleshooting continues. As soon as service is restored, we will report it separately,” explained the RC representative.
According to M. Samkus, all other systems and records are working, and the individual disturbances were removed on Wednesday.
“Customer complaints about the failure of these systems or records are primarily related to mobile electronic signature failures, a problem that is known and addressed,” he said.
After the rain in Vilnius, the server of the Registration Center was filled on Monday night due to a broken pipe. This has altered many of the systems managed by the institution.
Without electronic health, medical institutions cannot upload electronic documents, issue electronic prescriptions, perform other functions of electronic health services, patients with electronic signatures cannot purchase the medications prescribed in pharmacies, and pharmacies cannot. dispense medications to patients.
Pharmacists request, if possible, to postpone the purchase of prescription drugs, the Ministry of Health urges doctors to temporarily issue paper prescriptions.
Notaries, the Employment Service and Luminor Bank were still having trouble with other system failures on Wednesday.
On Tuesday, the Minister of Transport and Communications, Rimantas Sinkevičius, predicted that the operation of all RC systems, including electronic health, would resume on a daily basis, but it turned out that the outages were greater than expected.
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