Due to the large number of Covid-19 cases, a temporary call center is being set up



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The new center opened yesterday and is located in the conference center of the Hotel Panorama.

“A person infected with Covid-19 has an average of 10 to 20 high-risk contacts. This means that if a thousand new cases of the disease are registered every day, our employees must identify and report around 10-20 thousand cases. exposed persons.

If these people are not tracked and reported in a timely manner and do not isolate themselves, they can continue to spread the infection in society and further exacerbate the epidemiological situation. Unfortunately, the 50 epidemiologists currently working at the center and the 50 volunteers from the Lithuanian Armed Forces are not enough to carry out all the research on time. The additional capabilities are critical, ”says Rolanda Lingienė, department manager at NVSC Vilnius.

“Good people also emerged who understood the situation in Lithuania. Therefore, we are very grateful to several Lithuanian companies, whose attitude is very civic and makes a significant contribution to managing the situation, ”says R. Lingienė.

The call center will be assisted by specialists from the army. According to R. Lingienė, quick contact tracing is especially important to stop the epidemic.

“We have calculated that a person can make an epidemiological diagnosis of 4 patients a day. In other words, if there are 1,000 infected people a day, you can imagine how much help is needed, ”says R. Lingienė.

“The volunteers will call the sick people and explain who they had to contact, where they could have hired. And then they will call the people in contact and the workplaces. Later, after identifying the high-risk group, that list will be sent to the NVSC information group, ”says R. Lingienė about the process.

The author of the initiative, Laimonas Baliukonis, Head of Strategy at the MP agency, says that companies with resources and opportunities must help the country fight the pandemic.

“The idea was born very domestic and simple. A few weeks ago, I noticed Rolanda’s cry for help on a social network that hands were missing, help. That is why the idea of ​​gathering resources, people, training them and thus contributing was born. Don’t walk away when a company has a chance to help. To date, we have brought together 13 Lithuanian companies that support the initiative. Since yesterday, 10 new well-trained people have started working at the center. And next Monday 10 more people will start working, ”says L. Baliukonis about the idea.

Currently, 13 partners have already joined the “Let’s Overcome Together” initiative, which not only provides financial support, but also provides the center with the necessary resources. While currently available resources should allow the temporary Covid-19 call center to be operational for 1 month, other companies will also be invited to join during delivery. It is expected that attracting an even greater number of companies will allow the scope of the aid to be expanded and the initiative carried out as necessary.

Images from the Covid-19 study – video report:

Updated recommendations

SAM remembers that the use of protective equipment that covers the nose and mouth is mandatory in closed public spaces. Residents are encouraged to wash their hands with soap and water as often as possible, use disinfectants, and follow the cough and sneeze etiquette. It is very important to take care of environmental hygiene, the frequent ventilation of the premises, the daily cleaning of the surfaces used both in the home and at work.

In case of acute signs of upper respiratory infection, it is necessary to stay home and consult the Coronavirus Hotline (tel. 1808) or contact your family doctor for a consultation. When visiting shops, pharmacies, markets, other open and closed public places, it is advisable to keep a safe distance of at least 2 meters from other people.

After close contact with COVID-19, isolation at home or elsewhere is required for 14 days after the last day of exposure. The isolation rules must be strictly adhered to throughout the isolation period.

In public, avoid direct contact with people with whom you normally do not interact, and avoid mass gatherings if possible. It is advisable to give priority to activities in open spaces.

When organizing a large personal celebration, it is recommended to postpone it if possible. Otherwise, it is advisable to limit the number of participants to ensure that the participants do not show any signs of respiratory infection. Participants are asked to respect cough and sneeze etiquette, hand hygiene, and safe distance.

Travelers are advised to postpone unnecessary local and international travel. In preparation for the trip, it is advisable to assess the epidemic situation of the COVID-19 disease (coronavirus infection) in a particular country, the need for the trip and the risk of possible quarantine (isolation) when returning to Lithuania. During the trip, it is recommended to avoid contact with sick people, observe hygiene, consume safe food and water.

Chronic patients and people over 65 years of age are the most vulnerable population with a high risk of serious complications from coronavirus infection. Individuals from these population groups

It is recommended to ensure the least possible contact with other people, avoid crowded places, take care of hygiene, if possible, use the services that are provided remotely.

Persons over 6 years of age must wear nasal and oral protective equipment in enclosed public spaces (public transportation, stores, service places, etc.), unless service cannot be provided while the recipient is wearing a mask. It is not necessary to wear the mask when exercising in sports clubs and visiting amusement and leisure parks, when it is not possible to provide the service while wearing the mask. Face masks cannot be used by people with disabilities who cannot use them due to their health or whose use may be harmful to their health.

Masks should be used so that they completely cover the mouth and nose. When using the mask, it is important not to touch it with your hands, and it is necessary to wash your hands when touching or removing it. Disposable masks should not be reused, discarded after use.

We warn that the violation of these rules can lead to administrative liability and a fine of between 500 and 1,000 euros.



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