[ad_1]
Sodra and STI Raseiniai customer service departments will not be open from Monday, and Šiauliai and Radviliškis will not be accepting “live” customers from Wednesday. Due to the deterioration of COVID-19 indicators, the National Center for Public Health recommends that clients be seen only remotely.
Until now, residents of the Sodra and STI customer service departments only received services after prior registration. Customers who have already registered are consulted in person. Sodra and STI remote customer service is routine.
“We need to think responsibly about the health risks to our clients and the employees who serve them. We contacted all clients who had pre-registered for consultations in Raseiniai, Šiauliai and Radviliškis and informed them of the change in situation. The departments customer service in other cities are still operational, but if more chimneys appear and the situation worsens, we do not rule out the possibility of serving customers only remotely in other cities as well, “says Evaldas Mikutis, Head of Customer Service Management. Client in Sodra.
Sodra remembers that almost all services are for filing claims for benefits, consulting, etc. Residents can do so through electronic channels. Information on contributions, benefits and pensions can be found on the Sodra website www.sodra.lt, and requests to send and receive personal information by logging into Sodra’s personal account for a resident www.sodra.lt/investor or , if the resident is self-employed, account for the insured www.sodra.lt/insurer. Consultations are also provided by telephone in 1883.
“The clients of Raseiniai, Šiauliai and Radviliškis, who were allocated time for consultations with the STI, receive personal information about the change of situation in the customer service units. We thank the residents for their understanding and invite them to use STI’s electronic services, which are provided through My STI, Electronic Declaration System (EDS), i.MAS, etc. systems. After joining My STI, taxpayers can ask consultants a question, find out their personal tax information, acquire, renew business licenses, register or terminate individual activities, request registration as a value-added taxpayer, or unsubscribe from value-added contributors, etc. Inquiries on tax matters are made by phone of the Tax Information Center in 1882, as well as by additional phone numbers of the service departments, which are published on the STI website, ”says Stasė Aliukonytė-Šnirienė, Director of the STI Department of Tax Obligations.
The Employment Service, in turn, serves the population remotely in Lithuania.
It is strictly forbidden to use the information published by DELFI on other websites, in the media or elsewhere, or to distribute our material in any way without consent, and if consent has been obtained, it is necessary to indicate DELFI as the source.
[ad_2]
