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More than 2,000. kv. m in the new bank headquarters, which covers an area of m. There are also meeting rooms, rest areas, telephone rooms and a quiet area.
In addition, the bank’s customer service department was located in the same building, focused on financial advice to customers.
Sigismund Gedvila / 15min photo / New Citadele Bank head office
The pandemic changed the order in the offices
Vaidotas Gurskas, Director of the Lithuanian Branch and Administration of Citadele Bank 15 minutes He said that in the past it was planned to divide the office according to the nature of the work of the bank’s branches, but in the face of the COVID-19 pandemic, it was decided to adapt flexible workplaces in some premises. flexible seat). This means that employees can work where they feel most comfortable.
“We had already started the project in March, the first plans, the first agreements, but as the COVID situation continued, we decided in June to apply that route,” he said..
Sigismund Gedvila / 15min photo / Vaidotas Gurskas
In addition, the office has introduced a “clean table” policy, in which no personal items or paper are left on the desk.
“There were no lockers for employees in the initial project, they appeared during the implementation of the principle of flexible workplaces,” said V. Gurskas.
Sigismund Gedvila / 15min photo / New Citadele Bank head office
The premises also have a ventilation system that distributes the air according to the distribution of people in the office spaces. All indoor air is changed up to 1.5 times per hour.
“The whole ventilation system had to be renewed. Now, this is relevant when we also have COVID-19, we need to have well-ventilated premises. And anyway, during the summer, ventilation is important so you don’t have to open the windows. Therefore, we have updated it to make it more comfortable to work with, ”said V. Gurskas.
Plans for rapid growth
According to V. Gurskas, the bank promises to grow several times in Lithuania in the coming years. One of the main activities is to finance Lithuanian and Baltic companies and thus provide them with more opportunities to grow and develop.
“We intend to increase loans and the number of clients. We invest heavily in digital solutions. Our goal is not to expand the customer service department, but to provide more services digitally.” The best digital bank is part of our strategy “, he assured.
Sigismund Gedvila / 15min photo / New headquarters of Citadele Bank
According to V. Gurskas, there is enough room for competition in Lithuania, especially in the business segment.
“There are more options in the retail segment, as there are alternative banks that fintech’aiThey offer at least some of the services. But in the business segment, I see a lot of room for competition. Credit, so to speak, is concentrated in two banks, so we want to be another good alternative for business clients. We want to see Lithuania’s balance sometimes higher than it is now, therefore growth is not expected to be 3 or 4 percent, but we want to grow strongly and sometimes, ”he said.
Citadele is the second largest bank in Latvia in terms of asset value and volume of deposits. The Citadele Group is managed from Latvia and its subsidiaries and branches operate in Latvia, Lithuania and Estonia.
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