Outrage within half an hour of self-employment: complains of system outages | Deal



[ad_1]

Self-employed residents could only request the benefit through the portal of public and administrative services “Electronic Government Gateway”.

The Employment Service announced the start of the application process on Monday at 8:00 p.m. in the morning. The measure aroused so much interest that in just 10 minutes 200 applications had already been submitted, and at 8:00 p.m. 26 min. – 764, so the system automatically suspended the acceptance of applications, reported the Employment Service.

Arno Strumila / 15min photo / Employment Service

Arno Strumila / 15min photo / Employment Service

A resident could receive up to 6,980.50 euros for a change in economic activity.

Ensures that the system did not work

If not 15 minutes Tomas Jogėla from Vilnius submitted an application, claiming that he had missed the opportunity to compete for support, because the application system was at 8am. it didn’t work. More people are also complaining about the system outage on social media.

T. Jogėla, who leads the sports trainings, wanted to receive support in order to start organizing events in addition to sports activities.

So the Vilnius resident said that he tried different browsers on Monday morning, but was unable to complete the application with any of them.

“Once again, due to too many people, the e-government gateway and the opportunity to complete the application did not work. It was announced that the filling of applications would start at 8 am, but for many, like me, the system would not it worked, it failed, and after filling out the application, they were not allowed to present, because at 8:20 everything was closed – 4 million euros had already been distributed, “the Vilnius resident was angry.

me. government gate

me. government gate

Not being able to complete the application online, T. Jogėla contacted the Employment Service and received a document, which he signed with an electronic signature, but the service no longer accepted it, stating that enough applications had already been received by the expected amount.

The interviewee wondered how, in general, even in the absence of system interruptions, it was possible to complete and submit the entire application in 26 minutes.

Employment Service: isolated complaints

The Employment Service rejects T. Jogėla’s complaints. Rūta Kajėnė, Service communication specialist 15 minutes He claimed that letters were only received from people reporting system errors. The service provider has been informed and explains the reasons.

“In order to guarantee equal opportunities for all, applications were accepted through a single channel: the” Electronic Government Portal. “The system was verified to be working correctly before the update. No disturbances were detected even at 8 in point or the half hour during which the applications were submitted. More than 700 were received, “emphasized R. Kajėnė.

No disturbances were detected at either 8 o’clock or the half hour during which the applications were submitted. More than 700 of them were received, emphasized R. Kajėnė.

Commenting on how residents managed to complete and submit applications in less than half an hour, a spokeswoman for the Employment Service said residents were prepared for that ahead of time.

“Until the day of the presentation, the self-employed were already interested in this measure and were ready to apply according to the form published on the Employment Service website. They also analyzed the most common mistakes. These people just have to transfer the applications to the system, “said R. Kajėnė.

It was estimated at 10 million. euros

A total of 10 million LTL was allocated to support the population that changes its economic activity. euros.

According to the Employment Service, 1,859 applications were received in the first phase, but some of them did not meet the requirements for funding. About 4 million were left unused. the measure was renewed.

According to R.Kajėnė, this measure has aroused great interest, because many freelancers cannot continue with the activities they carried out before the start of the quarantine.

This measure has aroused great interest, since many freelancers cannot continue with the activities they carried out before the start of the quarantine.

For this reason, for employers, the change of activity has become one of the main ways to continue working autonomously ”, said the representative of the Employment Service.

Photo by Ignas Medelinskas / Freelance

Photo by Ignas Medelinskas / Freelance

In 2020, no additional money is foreseen for this measure. If part of the applications were found to be ineligible and unused support funds remained, they would be reallocated to other measures.

“However, this is unlikely in the preliminary assessment of the quantity and quality of the applications,” added R. Kajėnė.



[ad_2]