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“Due to a broken pipe, the Registry Center server was full. The data is being saved, has not gone anywhere. All connections are being restored or are being restored. The worst situation is with eHealth. Apparently, those connections they will be restored within a day, “he said.
Due to system disorders, recipes will be temporarily handwritten.
Deputy Minister of Health Kristina Garuolienė said that recommendations on how medical institutions should organize their work have currently been prepared.
“They will be distributed on the website of the Ministry of Health and on the website of the State Health Insurance Fund. (…) We all understand that the greatest confusion will arise when buying medications, because all medications are actually prescribed electronically “Said the Vice Minister.
According to her, the main task now is to ensure that medicines are available to those who need them.
“The legislation provides for the possibility of using paper recipes in exceptional cases … We hope this is only a temporary interruption, once the system is operational, the dispensing process will resume,” he said.
SAM provided recommendations medical institutions and pharmacies in the presence of e. health disorders
According to Saulius Urbanavičius, head of the Records Center, e-health caused most of the problems due to its “scale, scope and size”.
Sigismund Gedvila / 15min photo / Saulius Urbanavičius
“We are doing everything we can right now, both on our own and with outside assistance, to get eHealth back on track as soon as possible,” he said.
According to S. Urbanavičius, the data stored in the Registration Center is “secure and not lost”.
The Records Center data system was disrupted due to the rain, as the office server was flooded with water, it was announced Monday night.
As the Head of the Records Center explained on Tuesday, the heavy rain caused the sewage pipe to be missing and water to enter the server room through cracks in the building.
“It just came to our attention then. (…) Late at night, the effects were removed and the floods prevented. If it continues to rain, the water will not flow and will not flow,” he said.
“Why this happened, now we will explain with both insurance and experts,” added the head of the Records Center.
He also emphasized that no structural damage had been observed in the past.
When asked whether to change the facilities of the Records Center, S. Urbanačius said the decisions would be made when “the experts present their conclusions.”
Due to the failure, 99.7 percent cannot be serviced. he. recipes
Eurovaistinė announced on Tuesday morning that it is not yet possible to serve electronic prescriptions in pharmacies. Pharmacists say they face different customer comments and thank residents for their understanding. 99.7 percent are not served. Prescriptions, until now, medications are only sold to those who have a paper version of the prescription.
Laura Gogienė, director of Eurovaistinė, says that the most difficult thing to explain to the elderly is that it is a systemic failure.
“Prescriptions are generally prescribed for the treatment of serious chronic diseases, so we cannot provide an alternative, certain over-the-counter medications. There are times when we can offer medications to treat pain or other ailments, but we cannot serve e-prescriptions. It is unfortunate that customers are also unable to obtain the paper version, as access to medical institutions remains difficult, and patients are generally consulted by phone. We are waiting for the time when the system will work again, then we will inform those who have left their contacts that we can assist them ”, says the representative of Eurovaistinė.
According to the pharmacist, this is not the first system failure, but such signs have been observed for a long time. Eurovaistinė reports that it receives an average of 8,000 clients with electronic prescriptions per day.
Notaries cannot serve clients.
Notaries are unable to serve customers due to the disruption of rain in the operation of the information systems of the Registration Center, the Lithuanian Chamber of Notaries announced on Tuesday.
“Today, population, mortgage and arrest records are not working at all, and the public electronic service for real estate transactions is severely stagnant. The work of notaries has come to a complete halt, and we apologize to clients for that, “said Marius Stračkaitis, president of the Chamber of Notaries.
According to him, it will not be possible to carry out notarial actions until the Registry Center has eliminated the disturbances.
Mindaugas Records Center spokesman Samkus informed BNS on Tuesday that Residents, Real Estate, Address Records and information systems are operating with certain disturbances.
Among the inactive ones: the mortgage, the property seizure deed records, as well as the Self-Service Records Center don’t work.
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