Refunds for canceled trips to Croatia may take some time



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Croatia was one of the first countries to open up to tourists from Lithuania and other European Union (EU) countries, but as the coronavirus situation in Croatia deteriorated, Lithuania reintroduced mandatory self-isolation for people returning from the adriatic coast.

According to Milda Plepytė-Rainienė, executive director of the Lithuanian Tourism Association, if people who plan to travel to Croatia in the near future wish to cancel the trip, the agencies will provide them with various alternatives.

“It would be better if you had bought a trip, contact your travel sales agent and the organizer from whom you bought the trip, and see what alternatives it offers,” Ms Plepytė-Rainienė told BNS.

“It could be a change of address, a date, the issuance of a travel coupon and, of course, a refund. “Tour operators really offer a number of alternatives that can be made, just continue, depending on the people themselves, to choose and see which option is more acceptable to them,” he said.

However, according to the head of the association, the refund of the canceled trip may take some time.

“We should appreciate that the trips are canceled not only for us, canceled according to the power of attorney, therefore the refund will take some time,” said M.Plepytė-Rainienė.

According to her, the main organizers had planned to start trips to Croatia in the coming months and were not currently taking them.

According to M.Plepytė-Rainienė, most of the travelers to Croatia were individually, and the small organizers organized trips, but the flows were not great.

“However, Croatia is still popular with Lithuanian travelers and the vast majority make individual trips, where people organize the trip themselves,” he added.

The Health Ministry announced last week that Lithuanians returning from Croatia will have to isolate themselves for two weeks starting Monday to prevent the spread of the coronavirus.

The same procedure currently applies to returnees from Luxembourg, Sweden, Portugal, Bulgaria and Romania.

Croatia opened its borders to Lithuania in late May. This decision was made because Croatia managed to stop the first wave of coronavirus. Recently, however, in the tourist’s favorite country in the Adriatic, the number of infections has started to rise again.



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