- You can log out of your Tidal account from your computer’s browser by clicking on your account name or via the mobile app’s settings icon.
- You can authorize any number of mobile devices to play music offline. You may want to authorize a device if you no longer have it or use it for Tidal.
- To authorize an app with the mobile app, open the Settings page and go to “Authorized Devices.”
- Visit the Tech Insider Library Business Reference for more stories.
Tidal does not always keep track of your authorized devices. There are bugs in the Tidal service that often prevent authorized devices from appearing in the list on the web and mobile devices. Unfortunately, there is currently no known solution to these problems.
But as a Tidal subscriber, you can sign up for the service on as many devices as you want, including phones, tablets and PCs. Once logged in, Tidal will allow you to listen to music on a single online device or up to five offline devices.
You also do not have to log out of one device to play on another. The music should pause automatically. However, if you no longer use Tidal on a device or no longer have the device, you may want to authorize it.
Once you have decided that you want to unsubscribe from Tidal on a device, here’s how to do it.
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How to sign out of Tidal on a computer
1 Open my.tidal.com in a web browser.
2 Click on your account name at the top left of the screen.
3 In the drop-down menu, select “Logout.”
You can unsubscribe from Tidal in a browser with one click.
Dave Johnson / Business Insider
How to unsubscribe from Tidal in the mobile app
1 Launch the Tidal app.
2 Tap “My Collection” on the right side of the screen.
3 Select the Settings icon at the top right.
The settings icon is shaped like a gear.
Dave Johnson / Business Insider
4. Tap on your account name at the top of the page.
5 Scroll down to the bottom of your profile page and tap “Sign Out.”
Log out of Tidal on your phone from the bottom of the settings page.
Dave Johnson / Business Insider
How to unauthorize a device on Tidal using the mobile app
1 Launch the Tidal app.
2 Select “My Collection” at the bottom right of the screen.
3 Tap the Settings icon at the top right.
4. Scroll down and select “Authorized Devices.”
5 Select the device you want to authorize.
6 Tap “Unauthorize device.”
There is no confirmation, because your device will deauthorize immediately.
Dave Johnson / Business Insider
How to unauthorize a device running Tidal on a computer
1 Open my.tidal.com in a browser.
2 Log in if you are not already logged in to your account.
3 Choose “Offline Devices.”
“Offline Devices” will help you to unauthorize a mobile device.
Dave Johnson / Business Insider
4. On the page, select your offline devices to manage the device you want to authorize.
5 Click “Uninstall Device.”
