Request a refund for a digital PlayStation game (good luck)
To request a refund for a digital purchase from the PlayStation Store, visit Sony’s refund request page. There, you can connect with a refund chatbot, a digital assistant that lets you know if you are eligible to return the purchase in question.
Note that it is not possible to get a refund if you have one Download the game, So don’t stand on your hopes of working for a buggy cyberpunk 2077. Many have reportedly refused to refund because of this, including our own Mark Medina, Posted his chat transcript on Twitter. Also, you only have 14 days of purchase to request a refund.
Request a refund for a digital Xbox game
To request a refund for a digital Xbox game, you must visit Refund page of micro .ft. Like the PlayStation Store above, MicroSFT says refunds will only be available within 14 days of purchase.
– Cyberpunk 2077 (Cyberpunk Game) December 14, 2020
If you purchased a physical copy of the game, CD Project Red suggests that you try to return it to the retailer you purchased it from. If that doesn’t work, you can email [email protected] for help. The company says “it will do its best to help you. From today until December 21, 2020 you can contact us for a week.”
Support What’s wrong with Cyberpunk 2077 on PS4 and Xbox One? Plenty. All sorts of bugs are appearing, including NPC pathfinding, missing textures, (Ahem) body sticking problems with a lot of problems. So many, in fact, that we’ve compiled a video of some of the funniest people. You can see it above.
To troubleshoot these issues, the developer said it would “release frequent updates whenever new updates are ready.” Two larger patches are also in the works, the first coming in January and the second coming in February.
Chris Reed is a commercial editor and specializes in dealing with IGN. You can follow him on Twitter @_chrislreed.
