How to fix your iPhone when an iOS update causes problems


If you have bitten the bullet and installed a new beta version of iOS on your iPhone or you are updating to a new public version of iOS, the process usually going to a thousand wonders. When it doesn’t, though, anxiety begins: how the hell do you fix an iPhone that almost It works perfectly, except for some new and fatal defect?

This is exactly what recently happened to Lifehacker managing editor Joel Cunningham. At my behest, he went and installed the beta version of developer iOS 14 on his main iPhone (why not?) Only to find out that the device wasn’t working the same as before. As he writes:

“I’ve never been one to install a beta version before, but Lifehacker Senior Technical Editor David Murphy made iOS 14 sound so attractive–And the installation process so easy – I decided to bite. Cast I was Easy: I followed your instructions and was up and running within half an hour of updates, and I was appropriately impressed by the settings to my iPhone 7’s old operating system. But then I realized that my phone was unable to make or receive calls or text messages. . The Internet was still working, just like Apple Messages and Facetime, but it was impossible to send messages or receive calls via mobile data, and I could only blame the beta version. “

Joel asked me for help and I was more than happy to share the troubleshooting techniques that have worked for me every time I had a problem with messages or calls from my iPhone. These are not just for fixing your iPhone if a beta update goes wrong; I’ve had normal iOS updates that suddenly turned my smartphone into an internet-only brick. This is what I have done, in the order that I did it, to get my messages and my cellular service working again.

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1. Restart your phone

Illustration for the article titled How to fix your iPhone when an iOS update causes

Photo: David Murphy

Is The tried and true technique is my first choice every time my iPhone starts working. Turn off your iPhone, wait a few seconds and press and hold the power button until you see the Apple logo to turn it on again. Hopefully this will address the The most basic of problems you have, like a slow operating system. If not, you will need to be a little more creative.

2. Check for operator updates

Illustration for the article titled How to fix your iPhone when an iOS update causes problems

Screenshot: David Murphy

It’s possible, though unlikely, that you have some persistent carrier update for your iPhone that will make everything better again. You don’t verify this through Settings> General> Software update, rather, visit Settings> General> About and wait for a pop-up window to notify you of an operator update. If you don’t receive that notification, you don’t have one. More problem solving!

3. Reset your iPhone network settings

Illustration for the article titled How to fix your iPhone when an iOS update causes problems problems

Screenshot: David Murphy

If you’re having connection problems after an iOS update, consider resetting your iPhone’s network settings. This will remove your currently saved wireless networks and passwords, but they should be automatically restored. to your device if you have previously synchronized your Keychain with iCloud.

To visit Settings> General> Reset> Reset network settings to get started, and make sure you have your VPN information on hold, if, for example, you need that to log into your network using your iPhone. It is better to set it up right away than to be surprised later.

4. Take out your SIM card

Still having problems? Let’s go try to remove your sim—And I hope you have clung to that little tool on your older smartphones; otherwise, you will be looking for a small clip or pin. Take the SIM card out of your iPhone, turn it off, turn it on again and reinsert the SIM. Is should solve any problems you have with messages or calls:and it’s exactly what made Joel’s iPhone work again.

I doubt your SIM card is broken, it would be a strange thing to try after updating your iPhone’s operating system, but in case it is, you can always go to your provider’s store and get a replacement (or order one online).

5. Restart your iPhone and restore from backup (or set it as a new device)

Illustration for the article titled How to fix your iPhone when an iOS update causes problems problems

Screenshot: David Murphy

The nuclear approach is always there, if you need it: If your iPhone is giving you problems that you can’t fix in any other way, and I would even contact Apple support before doing so, as long as You installed a regular iOS update and not a beta version; you can always start from scratch. To visit Settings> General> Reset> Reset all settings to clean your device. Restore from a backup (you do have a backup, right?) to save you some time You can also configure your iPhone as if it were a new device. I’d go for the latter, as it’s a great way to clean your device of apps and other things you don’t use often. (Still, mbe sure to log in to iCloud so you can restore items like your Notes, Photos, etc..)

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