Google says the uneven panel interruptions of the Pixel 5 are nothing to worry about


It seems like every Pixel phone release comes with reports of some sort of hardware complaint, and the main concern about the Pixel 5 this year is the panel gap that exists between the screen and the body. Most modern phones are made by gluing the screen to the body, and in general, there is no visible gap like this is not an ultra-tight bond. Most phones offer some degree of water resistance, and tight bonding between the main parts is a must-have feature.

Early Pixel 5 owners were understandably shocked when it came to the relatively large distance between their phone body and the display. On our review unit (review coming soon), the distance is large enough to stick to the fingertips, but many pictures show line shows what looks like very large gaps and gaps, not even around the perimeter of the phone, indicating some are weak . Lets the points go. The main trouble spot appears around the corner of the phone which also has a front-facing camera. There are also pictures showing the difference between showing dirt and grime, which seems to be pretty overall. For phones with an IP68 rating for dust and water resistance, it seems that the initial units have gone out with some quality-control issues.

In response to the 500+ response “trending” thread on the official Pixel Community Forum, a Google spokesperson says the company has investigated the issue and everything is fine.

We have had the opportunity to inspect customer units and, combined with our quality control data from the factory, we can confirm that a change in clearance between the body and the display is a common part of your Pixel 5 design. No effect on your phone’s water and dust resistance or functionality. We will work on an individual basis to address the concerns that customers may have.

You might expect something like an official statement to say “gap is a normal part of the design”, but this statement is also called a “variation” of the gap, meaning Google says uneven panel spacing is a common part. Phone design. If that’s really true and Google doesn’t just cover for poor quality control, it sounds like poor design. Since the gap variation is normal some users have claimed that with a little pressure, the gap will close, which seems particularly strange.

We’ve already seen the Pixel 5 teardown, and the phone’s construction features a fantastic inclusion of five clips around the perimeter of the display panel, with “a lot of glue.” Clips aren’t a common tool in smartphone construction, and it’s not clear why Google decided to include them with glue.

For those concerned about the water resistance of their Pixel 5s, we would not suggest testing it. If a manufacturer claims your phone is water resistant, water damage is still not officially covered under warranty warranty, so don’t expect Google or any other manufacturer to be behind their claim. If your display gap is dirty and tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny tiny

Image list by Antonio Velkov