A Florida woman says U.S. He was forced to forfeit his lottery prize after the Postal Service lost the winning ticket in the mail.
Hernando County’s Sue Burgess said she was thrilled to learn earlier this summer that she had received a $ 1,000 discount on the state’s second chance lottery game, the news station WFLA.
“I am just happy. It was like winning a million dollars for me, “Burgess told the outlet.
But at the time, she could not claim victory over any of the local lottery offices, as it was closed due to an epidemic.
She follows the state’s lottery instruction and went to the post office to send her ticket by certified mail, the outlet said.
Tickets for the one-week period required to receive the prize never became a lottery office fee, Burgess said.
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Its tracking information last showed a transit ticket on Aug. 12 at a Tallahassee post at Fees, the WFLA reported.
“They said we didn’t get the ticket.” They said, ‘No tickets, no prizes.’ Burgess said the prize money went to the alternate winner.
Burgess said she was disappointed because she would have left her ticket in the dropbox at the local lottery office fee, but she believes certified mail is a safer and more efficient option.
“That’s why you choose authenticated mail,” Burgess said. “With Kovid, I understand the mail is a little slow. But for security reasons, usually certified mail is preferred. “
Six weeks later, the winning ticket is still unaccounted for.
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The USPSA apologized to Burgess and said she was working with the state lottery to help her cash in on her prizes.
“We apologize for any inconvenience this particular customer may have experienced,” the Postal Service said.
“In this particular instance, we continue to work with lottery office fees to confirm receipt of mailpieces.”
The Florida Lottery said it is not responsible for errors made by the postal service, although it will give Burgess an exception and she will be rewarded if the package shows a postmark by the original deadline.
“Ms. Burgess’s situation is unusual and to our knowledge, no other winner has experienced such an issue, “said Lottery.
“During the seven-day litigation period, Ms. Since Burgess’s ticket was not found, an alternate winner was selected and paid. However, if Mr. Burgess’ package arrives at Florida Lottery Headquarters with a date stamp before the original expiration date, our claim processing process will pay for his claim. “
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