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After consumers reported a gap between the screen and the metal body of the phone on their Google Pixel 5 phones, the company clarified that, yes, this is an intentional part of the design and that it will not affect its IP68 water or dust resistance. .
The problem first appeared in XDA forums In mid-October, when user Sylabo first brought the issue to light, showing images of its new Pixel 5 and the visible gap between the screen and the body of the phone:
A Google support thread emerged a day later, which recently received a response from an official Google specialist that confirmed that after research, “body-to-screen clearance is a normal part of your Pixel 5 design.” But if customers are concerned, Google will work with them individually.
The actual gaps in question are easier to see in person than in photos, various forum posters explained, but some images reveal a slight but visible gap between the edge of the metal frame and the rounded edge of the screen, like this one. Google forums. user Andy Richardson 6598.
None of the users have reported any water or dust damage due to the gaps, although other commenters claim they have no gaps at all, suggesting production differences.
No harm yet, to be clear
No one has reported damage to their Pixel 5 devices yet, and in our review experience, we didn’t notice such a gap until we compared our unit to the photos mentioned above.
We noticed uneven height on the camera block, which has so far not affected the phone. But user Refreshed in the same Google support thread had an identical problem and commented that they had traded in their phone anyway.
Hardware issues are new to the Pixel line – the issues above have been mostly with the phone’s software, such as the Pixel 4’s face unlock issues and screen color variations on the Pixel 2 XL that Google tried to fix with. software settings.
Via The Verge
