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Hey, could you look at that? Apple just admitted a mistake.
No, the company that called ditching the headphone jack “bravery” is not once again embracing the beloved universal standard. Rather, Apple admitted that some iPhone 11 screens may be faulty and is offering to replace them for free.
According to the announcement on Apple’s website, an unspecified amount of iPhone 11 is affected, but you probably know if your phone is one of them.
“Apple has determined that a small percentage of iPhone 11 screens may become unresponsive to touch due to a problem with the display module,” the announcement reads. “The affected devices were manufactured between November 2019 and May 2020.”
To determine if your iPhone 11 is one of the damaged ones (if you still can’t tell due to usability issues), Apple asks you to submit your phone’s serial number.
“If your iPhone 11 has been experiencing this problem, please use the serial number checker below [on the announcement page] to see if your device is eligible for this program, “explains the company.” If so, Apple or an Apple Authorized Service Provider will provide the service free of charge. “
Now, as it is about Apple, this includes, of course, a rather important condition. Basically if you have a broken screen Y a broken display module, Apple doesn’t want you to think for a moment that you can kill two birds with one stone (God forbid!).
“If your iPhone 11 has any damage that affects the ability to complete the repair, such as a broken screen, that issue will need to be resolved prior to service,” the ad reads. “In some cases, there may be a cost associated with the additional repair.”
In particular, this is not the first iPhone to have problems with the display module. Something similar happened with the iPhone X.
SEE ALSO: Apple takes power adapters and headphones out of the box, calls it progress
So there you have it, iPhone 11 owners. Repair your manufacturer’s defect, free of charge, assuming there is no user-induced problem on the defective product.
