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The developer of Cyberpunk 2077, CD Projekt Red, is under investigation by the Polish Office for Competition and Consumer Protection (UOKiK).
The news was initially reported by the Polish business newspaper Dziennik Gazeta Prawna, and UOKiK spokesperson Małgorzata Cieloch said the organization reached out to CD Projekt Red to understand the problems with the game and what actions had been taken to fix them.
“We will check how the manufacturer is working in the introduction of modifications or solution to the difficulties that prevent the game [to work] on different consoles, but also how you intend to act in relation to people who made complaints and are not satisfied with [their] purchase due to inability to play games on own computer despite previous warranties [that it would], “they continued (translation via Google Translate).
Once UOKiK has discussed the situation with CD Projekt Red, it will make a decision on the next steps of the investigation, DGP said.
The newspaper also provided an analysis from Dominik Jędrzejko, a lawyer at the Kaszubiak Jędrzejko Adwokaci law firm, who explained that despite CD Projekt Red’s best efforts to fix the issues with Cyberpunk 2077, this might not be enough to prevent it from being accused of “unfair market practice”.
If UOKiK discovers that CD Projekt Red has been misleading in the run-up to the disastrous launch of Cyberpunk 2077 and hasn’t made enough effort to fix the issues now that it’s available, the organization could fine the studio up to 10% of its annual revenue. and / or impose returns.
Cyberpunk 2077 launched in December and has been widely criticized for its bugs on PlayStation 4 and Xbox One. The game was removed from the PS Store a week after launch, while Microsoft offered full refunds to those who bought the game from its store. Other retailers offered similar refund options.
CD Projekt Red is also facing a class action lawsuit alleging that the studio lied to investors about the state of the game on PS4 and Xbox One.
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