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- Apple announced on Friday a new free repair program for iPhone 11s with faulty touchscreens.
- The company found that a small number of phones made between November 2019 and May 2020 have a problem with their screens not responding to touch.
- The free repair scheme only applies to iPhone 11, not iPhone 11 Pro, and to find out if they are eligible, customers need to enter their device’s serial number.
- Visit the Business Insider home page for more stories.
Apple offers a free fix for a batch of iPhone 11 models that have a habit of developing faulty, unresponsive touchscreens.
The company announced its new free repair program on Friday, which applies to a batch of phones that were manufactured between November 2019 and May 2020.
Apple said that phone screens tend to become unresponsive to touch. He added that the problem only affects a “small percentage” of the devices produced during that period.
Free repair also does not apply to iPhone 11 Pro models. To check if they are eligible for the free solution, iPhone owners need to enter their device’s serial number on the repair schedule page. Apple also said that if an iPhone owner finds their phone eligible, but has already paid to have it fixed, they can request a refund.
Apple frequently releases free repair or replacement programs if it finds a flaw in one of its products. In November, he replaced the AirPods Pro earbuds for free if they developed a crackle.
The iPhone 11 was launched in September 2019, and since then Apple released its newest iPhone 12 model in October 2020.
