How to Fix Genshin Impact Crash Issues on Android Phones



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Genshin Impact’s meteoric rise has seen it witness more than 10 million downloads from the Google Play Store on Android phones alone.

Genshin Impact has nearly 40 million players across all platforms, according to various reports. With over 10 million downloads from the Google Play Store alone, Android phones definitely boast the highest number of Genshin Impact players.

Due to the exquisite visuals and fluidity of the Genshin Impact game, it can often be difficult for mobile devices to run the game optimally. This has caused the game to crash for multiple users on Android phones.

Fortunately for these gamers, there are some tips that can improve the performance of Genshin Impact on your device.

Warning: Obsolete devices or devices that do not meet the recommended specifications outlined by miHoYo may not be able to provide optimal performance for Genshin Impact despite these tips.

The recommended specs for playing Genshin Impact on an Android phone are:

  • Processor: Qualcomm Snapdragon 845, Kirin 810 or better
  • RAM: 4 GB or more
  • OS: Android 8.1 or higher
  • Memory: at least 8 GB of free storage

Fix Genshin Impact crash issues on Android phones

Once a gamer has ensured that their device’s specs match miHoYo’s recommended specs, they can perform three simple tasks to avoid crashing issues on Genshin Impact.

Restart the device and clear active apps

For this task, players will need to restart their Android phones first. Once the entire reboot process is complete, players will need to head over to the task manager on their device and close all running apps.

This process frees up the RAM used by background applications and ensures a smoother Genshin Impact experience.

Run the game with minimal graphics settings

This task requires the player to launch Genshin Impact and head to the Settings tab under the Menu. Players will find an option for “Graphics” under the Settings tab.

On the Charts page, players will need to set all parameters to the lowest values. Lowering the game graphics allows for faster rendering, resulting in a much smoother launch experience each time the player opens the game.

Clear cache and local files

This method is a bit tricky and will definitely require the player to not only redownload all the additional files, but also log into the game again. To go through this process, players will need to head to the Application Manager within their device settings. After that, players need to locate Genshin Impact within the Application Manager and click on it.

This will open the application information page for Genshin Impact, where players will need to select the “Storage and Cache” option. On this page, players will be presented with an option to delete all local Genshin Impact data and the option to clear Genshin Impact cache files.

Clearing both local files and cache files will essentially reset Genshin Impact to its initial state.

Following these three methods should allow players to overcome the crashing issues they have faced in Genshin Impact on Android devices. If none of the above tips solves the crash issue, players are advised to follow the proven method of uninstalling and reinstalling the game from an official source.

Posted on Mar 7, 2021, 7:07 p.m. IST




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